Target Return Policy: Tips and Hacks to Make It Work For You

May 17, 2017 by Kyle
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(Updated 1/14/19) The Target return policy has some interesting twists to it that are worth your attention, especially if you shop there regularly. Do you need a receipt? Should you ever return products you bought online via the mail?  Are there any exceptions to the Target return policy? You got questions, I got answers. Let’s get right to it…

Target Return Policy

What is Target’s Return Policy?

Target’s baseline return policy allows you to return unopened items within 90 days of original purchase date.

Is a Receipt Absolutely Necessary?

Nope, a receipt at Target is not a requirement for a return.

They can actually look up your order if you made the purchase via the Target REDcard, Visa, MasterCard, AmEx, Discover, personal check, or Target Gift Card (you gotta still have the gift card).

You’re only out-of-luck if you made the purchase with cold, hard, cash.

See Also: All the Stores That Allow You to Return Items Without a Receipt

Are There Any Exceptions to the 90 Days?

Yes, as a matter of fact there are…

Opened music, movies, video games and software – You CAN’T return these items but you can exchange them for the same title within 90 days.

Opened airbeds – No dice, you’re stuck with it unless you want to exchange it for the same, or similar, bed.

Electronics and entertainment items – You have 30 days, not 90, to make a full return or exchange.

Drones – You only have 14 days to get your drone out of the sky and return it to Target for an exchange or refund.

Gasoline powered stuff – You can return it “in-store only” within 90 days but you gotta take all the gas out of it first or they won’t take it back.

Also, it’s worth noting that NO international returns or exchanges of any kind will be accepted.

What About Returning Target Owned Brands?

Target owned brands, there are over 40 of them, are returnable within an astounding 1 year of the purchase date.

It doesn’t matter if the item is opened or used, Target will take back their exclusive brands.

Try to keep your receipt because it will make your return much easier.

Here are all the Target brands that are eligible for the 1 year return window:

Target Brands

What About Opened or Damaged Items?

Not a problem….usually.

If the product is still eligible for a return, you can bring it back to Target for an exchange or refund in most cases.

Target does reserve the right the deny or refuse a refund on opened items.

They don’t say specifically what circumstances would trigger this, but I’m guessing it would have to do with excessive returns or fraud by the customer.

Can You Return Clearance Items to Target?

Target Clearance Sticker

Yes, you can return clearance items to Target.

The only thing you can’t do with a clearance item is get a price adjustment if the price of the item dropped even further.

How Do You Get a Longer Return Window at Target?

Would you be stoked to get a return window of 120 days rather than the standard 90 days?

If so, you should consider applying for the Target REDcard (debit or credit card) as it comes with an extra 30 day return window.

Target Return Policy “Hacks”:

What would this article be without a few hacks to maximize your Target “return” experience.

Purchases on Target.com – Don’t return items you bought online via snail mail.

Instead, just take the product back to your local Target and get ‘er done in a few minutes with no hassles.

Otherwise, you’re going to have pay return shipping fees unless the reason for the return was an error by Target.

Want to Return Beauty Products to Target? – Not a problem, you can even return makeup that’s been opened and used within 90 days of purchase.

Gift Registry Items – Items from gift registries (like baby & wedding) can be returned within an astounding 1 year. The year starts from the date of the event, not the date of purchase.

Don’t have the receipt? No worries. Just print out the “Gifts Purchased” list from your online registry and it’ll work just like a receipt.

Ask the Reader: Have you ever had an issue with the Target return policy? If so, what was it and how did it pan out?


By Kyle James

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Panda
Panda

I found out from my baby shower that Target is very strict if you don’t have a receipt. I was told I was having a girl, but it was a boy. Had to return all my pink things. (Hospitals won’t give you a girl baby even if they incorrectly diagnose the baby’s sex from your ultrasound)

There’s a limit of how many things you can return without a receipt. They keep track of it for years to come. Seriously Years.
Come on people, include a gift receipt with your gifts!! It’s super convenient for new moms and we won’t judge if we return it and find out what a frugal shopper you are!

Muriel Lee
Muriel Lee

Wow, this is a bummer!! We just had our baby shower as well and we got a lot of doubles! I mean triples! We got 4 diaper genie, 3 swings, 3 bouncers, 5 boxes of The 5pks avent bottles and 2 bathers! Only 1 out of all the gifts have a gift recipient! 😭😭 we wanted to return everything and use the remaining money for the car seat/stroller combo! We’ll still give it a shot if they’ll return the items without a gift receipt. If not, we’re SOL! 😔😔

Gogo
Gogo

Well Panda, I have been returning things left and right to Target (correct color, bad quality) and purchasing different ones. Here is my advice to you :: Create a baby registry at Target.com and add the items your guests have given you and the ones you like to have. If a guest had purchased 5 wipes for you, increase the amount purchased and WANTED to “5”. Give it a few days and return your pink items but LET THE CUSTOMER SERVICE KNOW YOU ARE RETURNING FROM YOUR REGISTRY.

They will have you sign in to your registry for a special bar code and give your a quick refund for your unwanted items. Target has been really nice to me and I love them. I have gift cards left and right. I had a baby shower a 1000 miles away from home I had to return and repurchase everything and honestly Target had made so much money from me and my family just by having a registry.

Eddy
Eddy

Hey goog, wouldn’t the people have to purchase your items and look them up from tour so called baby registry? Can’t target know that we’re doing this already? Lmk cause I’m always maxed out and cannot return anything anymore. Every birthday I have lasts me at least 2 years worth of gifts and the baby grows out by the time she gets around to a new outfit. I’d live to get diapers and wipes and other useful stuff.

Scott
Scott

I went to target to do a return without a receipt and was told I had reached my limit, yet I never returned anything to target. What’s up with that ?

Shannon
Shannon

I shop target probably twice a week. I bought some Easter clothes with my red card but through the cart wheel app wallet. When I went to return them (since my mother-in-law got us some Easter clothes) they told me I did not purchase them there. They argued with me and insisted I did not buy them there. They did end up giving me cash (since I still had the tags for them) which actually was in my favor since I had bought them 20% off on cart wheel and got them returned full price. But before they went to the cash offer they used my ID and I have never ever returned anything to target using my ID and they said I had reached my limit, also. I have no idea how that could happen since I had never even shown them my ID before.

Georgia
Georgia

What if you are out of the 90 day (or 30 day) window but you want to exchange for a bigger size? I got a Vizio tv earlier this summer but I’ve just been way too busy to exchange for a slightly bigger, same brand TV. Will they let me upgrade it?

Kierney
Kierney

I received a lot of formula at my baby shower. Of course nobody gave me any receipts or gift receipts. Will Target still take it back? I just want to exchange them for the right one!

Star
Star

If you return something with a receipt do you get cash back or do they put it on a Target gift card?

Ken
Ken

“Opened music, movies, video games and software – You CAN’T return these items but you can exchange them for the same title within 90 days.”

What do you mean by “the same title”, for a PS4 game, if I want to return it, would I be able to exchange it for another PS4 game? Saying the same title makes me think I’ll just be exchanging it for the same game…please elaborate.

APMG
APMG

Due to federal piracy laws ….you can only exchange an opened game/movie for the SAME title.

J Jones
J Jones

Tried to return items they told me no i could not even though i only wanted store credit for more items.

Mike
Mike

Tried to return an air purifier.. turns out different stores stock different things, and if it’s over 30 days and you don’t have a receipt, you have to return it from the place you bought it from. Stores that don’t stock the item won’t take it. And at that point, it’s up to their discretion if you can return it or not. Just be nice to the customer service representative and hopefully they’ll let you return for store credit.

Joanna
Joanna

What about used kitchen appliances? I purchased a mini chopper a few days ago, used it 3x, and am severely unhappy with it.

Bree
Bree

Am i able to return a lens that didn’t fit my camera, after i already opened it?

brigette mason
brigette mason

Hubby bought a wagon for me to take my grandson to Disneyland. It was a target.com item that they happened to have in store. We lost receipt. Cannot take it back for credit or anything else. it is a $225 wagon and they won’t take anything back for more than $70 w/o receipt. Even for credit. I am stuck with a freaking wagon that DL wouldnt let us use in the park and that target won’t take back.

mae
mae

If it is a Target.com item you can print a copy of the receipt from your email or call Target customer service to have them send you a new copy. If purchased in the store they can look it up by credit card number.

Cris
Cris

Has anyone ever returned any kind of alcohol such as wine or beer? I bought some wine which I’ve bought at a different target but the one I recently purchased taste very off.

KRH
KRH

Yes, I have returned wine to Target in Florida with no problems.

Maria
Maria

We got a baby walker for my baby,but now it’s all assembled and my husband wants to return it..what can i do?

Rose
Rose

It is 28 day’s now to return!
I was just 1 week over and now stuck with $199 Coupon to spend in one transaction!
Why in 1 transaction?

Midge
Midge

Grocery stock up time!!

Drennen
Drennen

I watched a guy return a six pack of beer that had three missing.

Rose M McRae
Rose M McRae

I find that funny as hell, I wonder he if he had beer on his breath and he was intoxicated when he turned it in?.

Ellie
Ellie

Would I be able to return a tablet without a receipt? Someone gave my mom one and she doesn’t want it and she doesn’t have a receipt. Also she’s pretty sure but not 100% positive that her friend got it from target so could they look it up by its serial number to find the receipt or at least to make sure it’s acually from Target and not like Walmart or something so she doesn’t accidentally take it to the wrong store? I looked it up on their website and it says it’s $119.99. I’m not sure if it matters but it wouldn’t be the exact same target location because her friend lives a few hours away.

Julie Deane
Julie Deane

I’m wondering if I can return a used, tried but doesn’t thrill me vacuum, Shark brand. I have my receipt and it’s not even been 2 weeks?

Christine
Christine

Caveat to Target being able to look things up on your card: if you’ve used the same card to buy the same exact item more than once at different prices,they will only able to bring up the most recent purchase. Say you bought a lunchbox for $20, and then found the exact same lunchbox on sale for $15 and bought it again intending to return the $20 one. If you lost the receipt for the $20 purchase, you’re out of luck. If you have them look it up on your card, the $15 lunchbox is going to come up because it was the most recent purchase. This is how it works for any number of the same item. Say you haven’t returned the lunchboxes yet, and you find it again for $8 … , the one for $8 is now the most recent purchase, and if you’ve lost both the $20 and $15 receipts they won’t be able to “see” those on your card. The only way around this is to return all the items.. one at a time or sepesretky, doesn’t matter. Once the most recent lunchbox is scanned as being returned, the second one will be “visible” to them, and able to be returned for the “most recent” price, and so on. Then you can buy the cheap one back (if they are nice) or hopefully there’s one still in-stock.

One other thing you can do.. say you have that $20 lunchbox with no receipt, and you find it again for $8. Use a different method of payment to buy the $8, and then they can still look up the $20 on the first card without you having to jump through hoops to clear off your card.

Alex
Alex

If I have an item I’d like to return, but don’t have the receipt, and the item is $179.99+tax… would I still be able to return for store credit? or would they refuse it because of their $70.00 policy?

Ayse
Ayse

İ bought one item to Target with cash. Can I return without receipt?

Karina
Karina

Has anyone ever returned used baby clothes that are target brand, would they let you exchange it for something else?

Jvojax
Jvojax

?

Bella
Bella

I bought a board game this is not fun at all. Can I say it’s missing a piece and then exchange for unopened and then return the unopened one?

leesa
leesa

We made a split payment purchase for food and toys. At the time, the cashier assured us we could specify how much and/or which items we wanted to pay with one credit card and the rest on another credit card. We also used coupons for food items.
It didn’t work that way. The system applied more than we wanted on one card then the remainder went on our other credit card. We didn’t discover this until we got home and looked closely at the receipt. After calling the store and speaking to the LOD (lead on duty), she explained we could go back to their store for a post-void, or the nearest store for a full refund and then be recharged according to our choice of payment method in two transactions.
We didn’t bring any of the items back to the store we only needed to be recharged, but as they were half way through the returns process, the system said some of the toys were not on the receipt though they clearly were. The team member was inputting the numbers manually from the receipt so she tried repeatedly in case she was mistyping, but she did it correctly and still the system said, “Item not found.”
We ended up returning everything we could and then repurchasing everything in two transactions as intended, but in the end had paid twice for two of the toys since the system would not allow them to be returned. No one could figure out why it happened this way, and they referred us to Guest Relations.
Guest Relations figured out that the coupons that were used for our food items were amounting to the value of the two toys that were not able to be returned. So the system interpreted it as being a form of coupon fraud and wouldn’t allow us to be refunded in excess of what we paid, since it didn’t know we were just repurchasing everything anyway, but without coupons the second time around.
Still, no one understands why it just wouldn’t prevent the return of the food which were the actual items to which coupons were applied, rather than the toys which didn’t have coupons applied.
They call this a glitch, but definitely a warning to a) first, separate our purchases into two transactions rather than relying on a cashier to specify amounts on a split payment, and b) use coupons only on one receipt ensuring nothing on there will need to be returned.
The store’s AP (assent protection) department informed us that in the circumstance where an item cannot be returned due to a coupon on the purchase, Target Corporation is still reimbursed by manufacturers for the value of the coupon even if the system restricts a return as in our case.

lydia
lydia

just returned a stroller from my registry and they gave me a merchandise credit card but i can only use it in store not online. why can i not purchase something at target.com if the card is from target. very inconvenient and not logical.

now i will take my business to Toysrus to price match the product.

erin
erin

In case of a registry item, the exact item number and upc number has to match what was on the registry for it to be given on a normal giftcard, otherwise the system gives you a merchandise credit for the unmatched item to use in store, hence the black merchandise cards that cannot be used outside the store. Even though it makes it more inconvenient for those returning items that aren’t exactly on the registry, it prevents loopholes from not so very honest people to keep returning items and using their registry to do so. Think of it as a few bad eggs ruined a system for everyone else, but also keeps dishonest people from ruining a business.

Pam
Pam

No makeup return…went there and it was opened and wouldn’t accept it

So
So

I’ve returned makeup probably about 5 times. Opened and used once, though. Did you use very much?

Aldo
Aldo

Halo! Quick question if anyone has done this. Buy a full priced item at one target and return it at a differenct target where the item is on clearance. Understand they don’t price match, but what are the odds they reshelf it at the clearance price? It’s a matter of checking the aisle to snag it up at a lower cost. Anyone done this?

Jamie
Jamie

Purchased a swimsuit during my lunch break at my University across town from where I live in the DFW metroplex, and paid cash for it (today). While I was in the fitting room I snapped a pic for my mom. She said we could do better, but I had already purchased it when she responded to my picture. I went home, and met her at a Target close to her house to try to find a better suit. I tried to return the suit I had purchased earlier in the day at a Target across the metroplex, and was told that since I paid cash, they could not return it before 24 hours was up at the store I was trying to return it to. I was, however, welcome to drive to the other location (over half an hour away), and return it there. I also had a full cart of items totaling more than my initial purchase. I asked if they could complete an exchange, and they said no. I also asked if they would issue me a giftcard, they said no. Funny thing is… no receipt… no problem. Receipt, tags on, NOPE. There is nowhere in the return policy that this is stated, and I read all of the signs because I was clearly shocked. Worst policy and customer service, and I was shocked it was at a Target.
Moral to the story… don’t drive away and change your mind…

Samantha Ramirez
Samantha Ramirez

This policy is in place at all targets because it takes the 24 hrs for the system to register your payment. It’s very tricky and I hope you weren’t rude to the guest service they were only doing their job.

Benny
Benny

I was denied an even exchange for defective old spice Fiji body spray because I didn’t have a receipt I told the the guy at TARGETS CUSTOMER SERVICES he was wrong he said he wasn’t that it’s even online and i know that’s not true but I just let it be because I’m so tried of teaching these Target employees how to do their job I mean I couldve got my way but I shouldn’t have to fight tooth and nail it just sickens me that TARGET, WALGREEN’S,CVS AND SAFEWAY ALONG WITH OTHER RETAIL STORES TREAT THEIR CUSTOMERS THIS WAY LIKE THEIVES.

Lara Scroggins
Lara Scroggins

I have 2 of the video games that connect to your tv one is Atari one is Pac man never opened bought them at Christmas time and wasn’t able to give to who bought them for I still have receipt can I return for refund or store credit ?

Ashley
Ashley

I have a box of unopened baby wipes with gift receipt from 2 years ago can i still return ?

Chris Lanko
Chris Lanko

I bought Motorola moto4E cell phone less than a week ago. It is not what I really want and isn’t that great.I want to return it but the box is gone but have the charger and manual which is all that came with it. Will they take it without the box and I have the receipt fr it.

Jill Taylor
Jill Taylor

Has anyone ever tried to return opened protein powder? I really want to find the right one and I’d only know by just picking one. But I don’t want to waste my money if I can’t return it after trying it.

J D
J D

Needing to return a used Weber bbq that has a malfunctioning burner section. I’m under 90 days. Wondering if they would take it back. Anyone have experience.

Angie
Angie

My son and daughter in law just purchased a breast pump off of their registry but the cashier didn’t scan it. They purchased it with gift cards but the cashier also threw those away. They ended up not needing the breast pump but Target won’t accept it because it wasn’t scanned on the registry. It’s on their registry, the exact same model but not scanned. Seriously???

Cheryl Campbell- Disalvatore
Cheryl Campbell- Disalvatore

Can you return at a different Target than you purchased from?

Donnetta Blunt
Donnetta Blunt

My husband bought me a 55 inch flat screen TV on Black Friday well when I opened it the TV he paid for wasn’t in it it’s a old beat up TV my husband said it was the last one can I return this and get my money back?

vas
vas

hi,

i bought apple watch on 11/22in receipt it was given return before 12/08 i missed this date, now target denying to take it back. please suggest how i can get my money back. its cost 350$ its big amount for me. i have requested many ways to store representative but its of no use.

Sunflower
Sunflower

I returned a never-out-of-the-box KitchenAid mixer yesterday. Had the packing slip from shipping, it was purchased on my RedCard, and even had it pulled up on my Target app. Target employee said she “couldn’t find it” in the system, and was grumpy and indignant the entire time. I admit that the purchase was a year ago – it was evident when it arrived that it wouldn’t fit in my cabinets, so I set it aside (box, paperwork, everything) and forgot about it until a week ago. She finally told me (even though online customer service told her to do the return) the system wouldn’t let her do the return, so I asked for a manager. Magically, the manager walked over, confirmed that she needed to do the return, and without any assistance she could all of a sudden complete it. Her final nasty dig was to give me in-store merch card – it should have gone back on my RedCard. But at least I got something out of it. Even if she didn’t like the fact that I was returning an item that late, she really needed to keep her attitude to herself, especially when both online CS and the store manager told her to do the transaction. Someone clearly peed in her Wheaties.

CLAIRE CROSSON RYKARD
CLAIRE CROSSON RYKARD

Can you return already assembled furniture

Mya Neco
Mya Neco

You can return opened air mattresses if its a target brand. EMBARK BRAND is what I returned due to leakage. The girl told me no but I said try….she did and ot went through.

Ish
Ish

I bought a Fitbit, took it home and opened it but it’s not holding a charge. It’s been 2 days. Can I return it for a full refund with reciept in hand??

Willie Payne
Willie Payne

What if I have an item costing $350 and inwant to return it without receipt.

 
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