Amazon No Longer Offers 2-Day Prime Shipping (Here’s What To Do About It)

Updated June 6, 2022 by Kyle
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Have you noticed that Amazon doesn’t deliver on their 2-day Prime Shipping anymore? It’s actually not even close for my address and I’ve had to return stuff to Amazon as I don’t need it by the time I get it. Anything that I want to buy today (a Monday) won’t be delivered until Sunday at the earliest. I tested this on a bunch of different shopping categories and made sure it was all products sold and shipped directly by Amazon, and none could be delivered before Sunday, 6 days from NOW. But alas, not all hope is lost, here’s what you should do to hold Amazon’s feet to the fire. It’ll only take a few minutes and put an extra $10 or $20 in your pocket.

Amazon No Longer Offers 2-Day Prime Shipping...Here's What To Do About It

Prime 2-Day Shipping Has Turned Into 5-Day Delivery

The reason that 2-day Prime shipping has turned into 5, 6, or even 7-day shipping has nothing to do with UPS or the USPS.

It falls 100% on Amazon as they now say that the “2-day shipping guarantee” is from when they actually process your order and get it in the mail.

So if it takes them a couple days to box it up and ship it out, then you’ll get it delivered to your home in about 5 days on average.

See Also: Amazon Package Arriving Late? Here’s How to Score a Refund

If you’re like me, the main reason you joined Prime and paid $139/year was for the 2-day shipping, so this is KIND OF A BIG DEAL.

So….

Call Them Up and Ask For a 1-Month Refund

When I have a problem with Amazon I usually start a live chat session as it’s easier to say exactly what I want to say.

BUT…for the first time ever, I recommend actually calling them at 1-(888) 280-4331 and say, “Why don’t I get 2-day Prime shipping anymore?”

I tried doing this via Live Chat and it just went in circles due to what I’m guessing was a language barrier.

At this point, give them your zip code and ask them to run it through their system to find out for sure whether your address qualifies for 2-day shipping.

Most addresses do indeed qualify for 2-day Prime shipping.

See Also: 5 Reasons Why Amazon Prime Is a Terrible Buy

If your address does qualify, then you probably already know the EXACT reason why you’re not getting your packages within 2 days.

It’s because Amazon can’t hold up their end of the bargain and they should pay for it.

This is when you politely ask for a 1-month refund on your Prime membership (approximately $10) because Amazon can’t hold up their end of the bargain.

I did this recently via a phone call to their customer service department and it took me all of about 5 minutes to score the $10 refund.

There was ZERO hesitation from the rep I talked with and I think they are trained to hand out this refund for those who politely ask for it.

Also, from the comments section, several Amazon Prime members were given a $20 “inconvenience credit” that’s worth asking for as well.

Note: My family orders from Amazon at least 1-2 times per week and I’m not sure if that played a role in getting the 1-month refund, but in either case, it’s definitely worth a shot.

Hold Amazon’s Feet to the Fire

I realize Amazon’s been hit by unprecedented demand in recent months, but let’s not forget they are one of the richest companies in the world.

Now that the economy and stores have opened back up in most of the country, the demand for online shopping has been greatly reduced.

Yet Amazon still can’t figure it out and solve their order backlog issues.

What ticks me off the most is Amazon wants to blame it on the pandemic and increased demand in online shopping.

I’d have no problem buying that argument back in March, April or May of 2020…BUT NOT NOW.

It’s my opinion that Amazon was losing money on the 2-day shipping guarantee and is using the current situation as a handy way to get rid of the fast shipping guarantee altogether.

See Also: Not Getting Amazon Delivery on Sunday? Here’s Why

I’d be SHOCKED if 2-Day Prime shipping ever came back at this point.

So the bottom line is get your $10 refund NOW before they aren’t so generous.

The customer service rep also told me that MANY people are calling to cancel Prime, she said she had already cancelled over 50 memberships in the past couple days.

Here’s what a chat rep told me when I asked him if Prime members were complaining about the issue:

Amazon Chat

BONUS Tip: Work-Around Hack Worth Trying…

Thanks to reader Joseph, who commented recently letting us know that his Amazon Business account has been delivering in 2-days since last September.

The interesting part is that his “regular Prime account” is stuck at 4-7 days for delivery.

Since an Amazon business account is FREE to join, and also gives you quantity discounts, setting up an account could be worth a shot.

Also, in case you were wondering, he said his business is not COVID related in the slightest.

See Also: 5 Smart Ways Amazon Business Can Save You Money

Ask the Reader: Are you a Prime member? If so, when was the last time Amazon delivered something to you in 2 days?


By Kyle James

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Lars

here’s an idea, if you know you need something, order it ahead of time and wait the damn 5-6 days, or, and here me out on this, go to a damn store yourself and get it. you sound so entitled and moronic, I’m glad that this seems to be one of the biggest issues in your life

Kate

Lars you sound like you are so full of yourself. Have you ever once thought that ppl live in small communities where certain stores are not available to them. Ppl have joined and paid for Prime for a reason. Next time you want to say something why not try and think of others first

Lars is a jackass

You’re the one who sounds moronic.

Since when is someone “entitled” for expecting to get a service they are PAYING for? Also, sometimes you don’t realize you need something till last minute, and sometimes that item is not sold in local stores and/or you are someone who is physically incapable of going to the store. What exactly are you supposed to do then? What an idiot.

oliviadunham

I lol’ed at this name hehehehe.

I agree with LIAJ

All right, we all agree on Lars is a jackass. Now look, let’s be sensible about this.
The main reason we don’t go to real stores for a particular item is because the real stores more often than not do NOT have a particular item. I’m looking at you, beer, and you screwdriver set, and you cough medicine, and you dancing shoes. Particularly yesterday and today, I have been to three (3) stores looking for particular push pins. 22 miles, all in. Fail.
Today I went to amazon dot com to order them, and got my 7 days shipping. I contacted Amazon Customer Service, and they said they completely understood. They did not. After spirited typing back and forth, they kinda/sorta understood.
But still, they are not shipping within 2 days.
But still, at least I FOUND them without having to drive to yet more stores for yet more anguish.

Audrey Henold

Why would I pay extra to get my item in 6 days whether I’m a member or not? The main perk of paying for a prime membership is the 1 and 2 day shipping. I have no reason to pay for a “premium” service that is no different from the free one. Lol

That’s like paying for bottled air.

Pamela

Paying for Prime is the reason! Not to mention the stores don’t have a lot, if you haven’t noticed. Don’t be a jerk.

Jdog

Hey Lars…feel like a big effin dickhead now!?!?! Sure hope so!

John

here’s an idea. if you are paying a yearly fee (not free) for a “premium service” that promised 2nd shipping and it is no longer delivering it (while still charging the same), then it is within your right as a consumer to do something about it. You sound so clueless and moronic, I am glad you can find the time to contribute such genius opinion to this conversation.

Tarizer

Said the Amazon rep.

Just kidding, the Amazon reps sound much nicer.

Paul Pettit

Lars is obviously not only a jackass, but is ignorant as well. He obviously doesn’t realize that a non-Prime Member can do exactly what he suggested. ANYONE can order something early and wait for its arrival for its intended day of use. Prime members have PAID a monthly or yearly subscription already to GUARANTEE they can get two day delivery. Not only that but sellers who participate in the program offer items with the word PRIME next to them which is also supposed to guarantee two-day delivery. There is no entitled attitude here, just a nasty, ignorant and self-righteous one on his part.

Danny

no lars, Amazon is far from the biggest issue in my life, but getting what I pay for is one of my priorities, I’m funny that way, when I pay for something I am INDEED entitled to it, or you disagree on this ?? in your opinion we should pay $119 “and just wait the damn 5 days” like everyone else who gets 5 day shipping without paying ??
a minority of 1 can still be right of course but not in your case mr lars

Last edited 6 months ago by Danny
Avgust

There are multiple reasons why people buy things, pay for services AND WANT TO HAVE THE SERVICE DELIVERED PROPERLY. For instance, people may be busy and cannot spend a relatively long time looking for a product in a store that’s miles away; some people do not drive or don’t have a car; some people simply do not want to go to a store because they have better things to do, etc. If someone prefers to stay at home chilling instead of going to a store, and they are paying for a service that would make quick deliveries, they are not wrong. The service provider (especially THE LARGEST) should do their part. We are not talking about a backyard shop run by the nice old lady next door…

ChampionRetail

If a retailer publishes an ad that says, “2-day shipping” then the retailer is liable to act on that ad by law. That’s what we do in the US. We hold retailers accountable in this country when they fail to act on what they’re selling. If you do not like that – leave.

John

Yes why doesn’t anyone hold them responsible

C.sieg

I have a business account and my shipments are taking 7 days. So the business account will not always be the key…I am going to start using eBay and Walmart more again….

Rachel

Kiplinger’s recently published a favorable article about Costco. I am switching to them for a go.

Katz

I’m not renewing my Amazon prime, Walmart is free and their shipping speed is much faster than Amazon now! I bought Amazon prime for the 2 day shipping but it doesn’t appear it’s coming back, and their prime movies suck, all the good movies you have to rent or buy, so their prime membership is a joke now!

Jess

I absolutely love ebay and I always have. One great thing about eBay is, they have the buyer guarantee. With Amazon, if you’re not a prime customer, they don’t necessarily have to make sure that you either get your product or the money. With eBay, this is a guarantee. Even if a seller lists that they will not do refunds, they will have to refund you if they give you like a fraudulent product. I recently had to basically force a seller into refunding me for an item that was not legit. If the seller doesn’t respond, eBay will step in after a few days. If the stuff never shows up, they will give you a refund out of their own pocket. This is something that Amazon absolutely does not do, unless you’re prime.

Don

I’ve had the same issue. 2 days shipping used to be the norm just 2 years ago. Now, not only is it almost never 2 days, (usually 4-5) but I notice my packages often just don’t arrive. This is probably not directly atributable to Amazon, but perhaps they shouldn’t use the USPS for last mile shipping if they can’t deliver without losing packages.

Charles

I personally just recycle $1000 over and over again I order $1000 of items I destroy the packaging and do a kohls return for full refund its not much but its the small inches like this that will get them to fix issues

Rachael

What you’re doing costs the seller more than it does Amazon, so you’re only really hurting sellers. Consider something else.

brett

what is the point of this? you just destroy packaging and then return the item for a refund? what do you even gain?

Shame on you Charles

Sounds deceitful and fraudulent, not to mention a lack of morality. This does nothing but push the burden of cost down to the consumer. You know it’s wrong, but you still do it. <SMH>

Rachel

So true. I added a Prime product to cart today and delivery time is 4 days. HOWEVER, they will overnight for extra $3. So, it’s not item availability or location. It is all about the Benjamins. Bezos isn’t rich enough. I called and was told the same line – the 2 days is from when they ship. Well, it is Wednesday before noon. Go pick the item and box it up. Does not take 48 hours. If so, consider a new business model! Monkeys could work faster. Seriously.
I am cancelling Prime and getting Costco.

Mr. Human

Same issue but I’m waiting 7 days and counting, just to get an eta for shipping, yes it’s in stock. I asked if it will ship this year or next, sir it says it will ship shortly. Ok, so cya tomorrow then. 2 day shipping, they could walk it here.

Myranda Hames

This did not take 5 minutes, I’ve been on the phone for over 30 minutes trying to get them to acknowledge their lack of service and keep getting the runaround.

Amazon Sucks

Go to Wal-Mart.com. You can find the exact same stuff even some for less with the two day shipping!!! And no monthly fee for it.

Don't Mind Me, Just Lurking

Don’t get too comfortable with Walmart Online unless you’re buying directly from Walmart. They don’t move as fast when it comes to trying to return an item you bought from a third-party seller. Took 30 days to get a refund for an item I ordered that the seller misrepresented and Walmart was not all that helpful. They kept telling me to work it out with the seller until I threaten to CC dispute it.

Peter B

Prime is no longer for shipping. They will move to streaming solely.

Kenneth R Wozniak

Just another way for a company to rip you off, with poor service

Danny

is this article a Shill ? I pay $119 a year for NEXT DAY DELIVERY and this article says NOTHING about that at all, that is MY main gripe with Amazon, is this article suggesting that I settle for 2nd day delivery and be happy that I’m not experiencing longer delays ?

Danny

moreover, smth tells me that moron is a Shill working for the big A, trying to calm down everyone who simply wants what they paid for

Paul Rodewald

I see why they were quick to refund you one month of your prime membership. You only got half of the credit they are prepared to give. I just got a $25 shipping credit.

Jess

Ooo. That’s fantastic. Would you please elaborate? I just made a pretty big order of several items and I won’t be getting any of them for 5 days. Super confused as to how I’m paying money for this. Like it’s some kind of benefit…

Robinsons

I have had enough. I joined for the 2 day shipping. If Amazon does not intend to keep 2 day shipping, I am out. I will not be renewing my yearly membership in two weeks.

It is interesting that almost all other big retailers now offer 2 day shipping. I will be buying everything somewhere else. by Amazon!

Jess

What really pissed me off about it is that I live like 10 minutes away from a damned distribution center. When you’re browsing Amazon, it tells you that you only have to get $35 worth of qualifying products to get 2-day shipping. So today, I ended up spending $70 at Amazon. And on check out? It’s going to take 5 days. Some of the items, 6. What the hell are these qualifying products even supposed to be…

Ron S

We have 2 warehouses in my community. A recent order was pulled at one of these on December 29th and rather than being put into the postal service for delivery, it was sent across state to Seattle where it sat until January 2nd, then…..
…. promptly disappeared from tracking. Second time. We are at a point of cancelling Prime. We are also tired of the over hyped Chinese junk then when trying to earn others of the inferior product, Amazon refuses to publish the review. Did Bezos sell out to China?

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