In the past, I’ve talked a lot about how to get a price match at major retailers, both in-store and online. In all of my articles, I’ve never talked about how to get a price match at Amazon.com. Mainly because it’s kinda tricky, involves a few extra steps, and unfortunately there is no guarantee that you’ll get the lower price. But it’s always worth a shot and my personal success rate hovers right around 60% which is pretty darn good. Your potential for saving significant money is good, especially if you have Amazon Prime and don’t pay any shipping charges. Here’s the skinny to make an Amazon price match happen.
Step 1: Find a Lower Price Online or In-Store
The first thing to do is actually find a lower price on a product that Amazon sells. In my example below, I found a pair of Bose QuietComfort 25 Headphones, which Amazon currently sells for $299, for $269.77 on the eGlobalGentral website. The thirty dollar savings is definitely worth seeking a price match, especially since eGlobalCentral is a site I have never heard of. They are probably just fine, but since I already have an Amazon Prime membership, I’d rather just order from them as I know it’s safe and I’ll get the product delivered to my front door in 2 days.
And below is the Bose headphones page from the eGlobalCentral website. While it comes with free shipping, it will take 3-5 days to have my order leave the warehouse and another 3-5 days to be delivered. This is a perfect example of a product worth seeking an Amazon.com price match.
Step 2: Ask for an Amazon Price Match
OK, so we found a product with a lower price. Now it’s time to tell the folks at Amazon about it. On the product page, in the “Product Details” section, you’ll see a highlighted section toward the bottom that says “tell us about a lower price”. In the image below, I have it highlighted with a green circle so you’ll know exactly what I am talking about. Simply click on it.
Next, a pop-up window will appear (image below) which will prompt you to tell Amazon about the lower price. At this point, you’ll have the option of telling them about a cheaper online price, or a cheaper in-store price. In my example, I click on the “Website (Online)” button and enter the url of the competing website, lower price, shipping costs, and the current date. Next, click the “Submit Feedback” button and send the info to Amazon.
Step 3: Check Back Often for the Price Match
After you have informed Amazon of the lower price, you’ll want to check back to the product page every day for a few days to see if they lowered the price. In my experience, it usually takes a couple days for them to verify the lower price and adjust theirs accordingly.
I’ve had much better success getting them to lower an online price compared to an in-store price. While I’ve had about 7-8 items lowered via a cheaper online price, I’ve yet to have them lower a price because I found a cheaper in-store price. I think this has to do with it being much easier for them to verify the web price compared to looking into a price at a store in your area.
BONUS: What if Amazon Drops the Price After You Buy? Get Price Protection.
Another smart way to save money with Amazon is when they lower their price after you’ve made your purchase. While not widely published, or found anywhere on their website for that matter, they offer price protection for the first 10 days after your purchase. This means they’ll happily refund you the difference between what you paid and what they currently sell the product for. Note: This new 10-day price protection policy is up from their previous 7-day policy.
I started a live chat session (see image below) with Mary at Amazon.com, and she verified the 10-day policy and informed me it only works on stuff sold directly by Amazon, and not products sold by 3rd parties via the Amazon.com website. I then asked about the best way contact them when I have an opportunity to take advantage of this policy, and she told me I could do it by live chat, email, or via a phone call. CLICK HERE to visit the Amazon customer service page with instructions on how to contact them by any of these three methods.
Ask the Reader: Have you ever informed Amazon of a lower price in the hopes that they’ll lower theirs? If so, did you have any luck?
By Kyle James
Photo by C_osett
Walmart recently dropped the news of their “Unlimited 3-Day Shipping Service” which is a direct attempt to compete with the Amazon Prime (Free 30 Day Trial) free 2-day shipping service. Their service will roll out this summer to a select group of test customers and they’ll have access to about a million products that’ll be eligible for 3-day shipping. Below are the details of the program, and whether or not it might be a good option for you when/if it becomes available to the general public.
- Amazon Prime currently sells for $99 a year and includes free 2-day shipping, a Kindle lending library, and an online streaming program.
- Walmart’s new shipping service will be priced at half the Amazon price at $50 a year, and won’t include a streaming service or lending library.
- Exactly how Walmart will select participants to test out the shipping service this summer is yet to be determined.
- Based on previous test programs, Walmart will probably gear their selection process towards more rural customers where shopping at Walmart is often a necessity.
2-Day Prime Vs. Walmart 3-Day Shipping
The crux of the issue that Walmart is attempting to decipher, via the test program this summer, has to do with the 3-day shipping versus Amazon’s 2-day. Are shoppers willing to accept the longer ship time in exchange for a cheaper overall service? When compared to Amazon Prime, it comes down to paying $49 less a year to get packages to your doorstep one day later.
Personally, I would be okay with the extra day shipping in exchange for the annual savings of $49, but I know many that would gladly pay the extra $49 as they are very loyal to Amazon. It will be interesting to see if Walmart has success with their program and if shoppers like it enough to keep it around.
Ask the Reader: Would you consider the Walmart 3-day shipping program for $50 a year, or do you love the consistency and timeliness of Amazon’s 2-day Prime? Neither is also an option, as both already offer everyday free shipping – Walmart requires a $50 order to get free shipping while Amazon has a $35 minimum.
By Kyle James
On the heels of my popular article about the best days of the week to shop in-store to take advantage of new clearance items, I thought it was time to research the best days to shop at some of your favorite online websites. I looked at things like the day they release online coupons, do their markdowns, and add new items to the clearance section of their website. Use this information as a guide […] Continue Reading…
When I was in college I once ate TWO footlongs in one sitting. No joke. Once in college, I also clogged the dorm toilet. I was able to score two footlongs because our campus newspaper had coupons for buy one footlong, get one FREE. Best coupon ever and the main reason I made it through my early twenties fully nourished.
Unfortunately, those killer Subway coupons are few and far between these days, so we have […] Continue Reading…
There is no doubting the fact that online travel agencies like Expedia, Travelocity, and Hotels.com are convenient. You can book all of your travel from one spot, and search through various companies to find a competitive rate. But to find the best deals these days, they’re not where you should be looking. By dealing directly with the airline, hotel, or rental car company you’re going to save significantly more.
Why? Well, these online travel agencies […] Continue Reading…
Having 3 kids running roughshod over my feet, crotch, and budget for years, I’m all about looking for ways where they can actually pay off financially. So a few years back I realized that I needed to start cashing in on their birthdays whenever possible. Whether it be a free burger or dessert at their favorite restaurant, or free tickets to the movies during the week of their birthday, the savings quickly starts to […] Continue Reading…
I have personal finance on my mind these days, and a list of questions I want answers to. So I figured why not use my blog to start answering some of these finance questions rattling around in my brain. The first one I am going to tackle is what happens when your bank or credit union goes belly up. I always wondered how the heck that worked and how FDIC insurance works. I hope […] Continue Reading…
Let’s be clear, as we near March it means I have college basketball on my brain. I love a good Cinderella story who ends up shattering everyone’s bracket. I also love figuring out where to find the best shopping deals this month based on consumer trends, what coupons we are given at Rather-Be-Shopping.com, along with March data from years gone by. I have also done the research on stuff that is a terrible purchase […] Continue Reading…
As a big chunk of the country is frozen solid, I’ve got warm, sunny, weather on my mind. I know I’m not alone in this thought as many Americans are starting to think about, or book, spring travel plans. Whether you’re a college student traveling on a shoestring budget, or a family looking to plan a Spring getaway, I have some easy to implement tips to help you maximize your travel dollars.
Fly Out on […] Continue Reading…
Lower Your Bill: Learn to Negotiate with DishNetwork, DIRECTV, AT&T, Verizon, and Comcast (and Save Hundreds)February 5, 2015 by Kyle 1 comment • Filed Under Consumer News, Frugal Living
What would you say if I told you that you could call Verizon Wireless, Dish Network, and AT&T today and save $708 per year by negotiating a lower bill? In recent months I have done exactly that and it took me about 2 hours in total. $354 per hour ain’t too shabby, right? So I figured it was time to document how I did it so you can make it happen as well. I […] Continue Reading…