The Home Depot Military Discount: Time to Cut Through the Confusion

Updated August 10, 2022 by Kyle
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Until recently, the Home Depot did not have an official military discount printed anywhere on their website. This has created a lot of confusion as vets and active military try to figure out what, if any, military discount exists. So I thought I’d take this opportunity to investigate these new changes and see what I could find out. What I discovered was really enlightening. Hopefully you can take advantage of this information at the Home Depot and save some money. Let’s get into it…

Home Depot Military Discount: Time to Cut Through the Confusion

What Exactly is the Home Depot Military Discount?

I went straight to the top and called the Home Depot corporate office and spoke personally with a big-whig who basically read me their internal “military discount” policy.

Essentially the discount breaks down into 2 main categories:

1. The Everyday Discount:

The “Everyday” discount at the Home Depot is a flat 10% off and it’s available 365 days a year.

It’s good for four types of service men/women:

– Active military

– Reserve personnel

– Retired veterans who served for at least 20 years.

– Those with a Service-Connected disability.

2. The Holiday Discount:

The “Holiday” discount is also 10% and is good for all other veterans who don’t fit into the four “everyday discount” categories above.

But…it’s only available on these 3 holidays: Memorial Day, 4th of July, and Veteran’s Day.

See Also: Lowe’s Military Discount: If You Served, It’s a No-Brainer Way to Save

Do I Need to Show Proper I.D.?

Yes.

This is especially true when getting the “Everyday” discount.

You’ll need to show one of these eight ID’s when registering for the discount (more on how to do this later):

  • Active Duty Military ID card w/ picture (Green Background)
  • Retired Military ID card w/ picture (Blue Background)
  • VA Card with word “Service” on it.
  • DD-214 form.
  • Valid driver’s license with the U.S. flag  -OR- “Veteran” designation.
  • A service-connected VA Medical Center card.
  • Common Access Card (CAC).
  • Active Military and Retired Military ID card for spouse or dependents. (Yellow/Beige Background)

I’m not sure what evidence is required to get the “Holiday” discount.

Please let me know in the comments if you have the answer to that question.

See Also: Veteran & Military Discounts: 90+ Places Where Heroes Get a Deal

Can the Discount Be Used Online?

As of December 2021, YES you can use your discount online and in-store.

Because of this, you need to create a Home Depot account and then GO HERE to get your military status in their system.

You can also scroll down this page until you see “SERVING MEANS SAVINGS” and click on Learn More. See screenshot above.

You’ll then be guided through the process of registering for the military discount.

The good news is you only need to register ONCE and then you can use the discount online and in-store forever.

The 10% discount will be tied directly to your online account, so when you shop the Home Depot website, the discount will automatically be applied to your purchase.

What Do I Do When Checking Out In-Store?

First of all, you still need to register online or via the Home Depot app for the in-store discount just like you do for the online discount.

NOTE: Keep in mind that when using the Home Depot app you need an iPhone with iOS 13 or newer -OR- Android 10 OS or newer for an Android smartphone.

Follow the same exact directions that are posted above in the “Can the Discount Be Used Online?” section.

Then when you’re shopping in-store, you’ll have to present a Virtual ID (see picture above, looks similar to a QR code) on your smartphone for the cashier to scan in order to get your 10% discount.

The best way to make this happen is to download the Home Depot app and login to your account via the smartphone app.

That way it will be really easy to pull up the Virtual ID for them to scan.

Here’s EXACTLY how to find the barcode within the Home Depot app: (thanks Gail!)

  1. Go to Menu, then My Account.
  2. Then tap Account, to access the drop-down menu.
  3. Next tap Military Discount Benefit.
  4. Then the Barcode will pop up.

Below is an iPhone screenshot to show you exactly where you’ll find it.

Unfortunately, if you DON’T have a smartphone you can no longer get the discount which is a TERRIBLE move by the Home Depot.

Are Spouses or Dependents Eligible?

YES….and no.

Spouses absolutely are eligible to also get the military discount.

Unfortunately, dependents cannot score the savings.

Are Any Items Excluded from the Discount?

Yes, unfortunately there are a few exclusions.

Here are the most notable:

– Installation Services: Think carpet, blinds, tile, HVAC, closet shelving, and windows.

– Special Purchase Appliances: If you have to buy the appliance at the special services desk then you probably won’t get the 10% discount.

– Some Commodity Products: Includes some lumber, wire, and building materials.

– Value Priced Merchandise

– Tool Rental Fees

– Delivery and Freight Fees

– Gift Cards

Is There a Maximum Discount?

Yes.

While you can use the discount as often as you want, you’re restricted to a $400 maximum annual discount.

So the discount will be good on the first $4,000 you spend every year.

Can It Be Combined with Other Discounts?

No.

You cannot combine the Home Depot military discount with coupons or other discounts of any kind.

So What’s the Big Controversy?

Because the Home Depot does not post an official military discount policy online, or in their stores, it’s often misinterpreted by managers and cashiers.

This leads to a lot of confusion and frustration among veterans and active military members.

I’ve read of some HD managers refusing the discount altogether and some cashiers being completely unaware of its existence.

I think if the Home Depot corporate office came out with an official policy, and made it easy to register (like Lowe’s), all of this confusion would go away.

UPDATE: Home Depot now lets you verify your military status online and then you can use your discount BOTH online and in-store.

Visit THIS PAGE and Scroll down the page until you see “SERVING MEANS SAVINGS” and click on Learn More.

Keep in mind that you MUST create a Home Depot account first.

Why Shouldn’t I Just Shop at Lowe’s?

Many vets don’t want to jump through the hoops mentioned above and DON’T want to create a Home Depot account.

Some also don’t have a smartphone, making it impossible to get the discount in-store.

Thus many are opting to shop exclusively at Lowe’s where their military discount is much easier to use.

There’s no doubt the Home Depot is losing a lot of business because of this.

Your military information at Lowe’s is put into their system JUST ONCE and you get your 10% discount every time you shop, no questions asked, and no need for a smartphone.

Come on Home Depot, it’s time to copy your competitor and do the same!

I’d also like to see them open up their “Everyday” discount to ALL vets. After all, isn’t a vet a vet? They are in my book.

Ask the Reader: Have you ever asked for a military discount at the Home Depot? Was it an easy process or not worth the hassle?

Final Note: If you have some further information that I don’t have in this article please leave a comment and I’ll be sure to investigate, thanks.


By Kyle James

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bobfmdc

Hopelessly out of date on August 10, 2022

bobfmdc

My previous entry was a trial to see if it would post.

So let’s start. A regular non-retiree vet can get the discount, which applies except for a lot of big ticket items like lumber and other building materials. However, you cannot do it with a vet card or any of the other stuff you mention. HD is now transitioning to a QR code basis only. That is, you have to put their ap on your phone and use your records to verify your status. But the ap requires ios13 for iPhones and probably something similar for other operating systems. So if you don’t have the modern ios update (that means no old phones) you can’t show your QR code at the register and you get no military discount. Presumably they are doing that so they can keep track of how much you buy on your annual discount limit. BTW, this happened to me today in Northern Virginia-veterans card was not accepted because the cash register was rigged to not accept manually entered discounts.

I also set up a Pro Account because logging in at the Pro desk allowed them to see my military discount on file. However, the store manager told me that the company policy was not to give discounts manually at Pro account registers.

Personally, I would always go to Lowes (better materials, better maintained stores, etc.) if they were only twice as far to drive.

Outdare

the QR code is only valid for a short time (a cashier told me around 10-20 minutes), so you have to log into the app and get a new code if too much time has passed.
I only live 1 mile from a Home Depot, but I now drive 8 miles to go to a Lowe’s. Home Depot’s military discount policy is insulting. It’s as though they do not want us to get it so they make it as difficult as possible to use. They have lost my business!

Joe

HOME DEPOT HATES VETERANS. WHY? if you don’t have a smart phone you are not a veteran.

Thomas Elbel

Military discount app not working – where can I get answers ,?????

Dennis

Thanks for good article – very informative.
I appreciate Home Depot (HD) offering 10% military/veteran discount. Prior to them doing so I went to Lowe’s whi, as noted, makes it much easier. Based upon recent experience I may be making Lowe’s my go-to store of choice. Here’s why: I did not realize once I saved $400 [which i am thankful fro] (based upon spending $4,000 at HD this year) I would not be Lowe’s any further discount. My bad.
SO, can I create another HD account to continue shopping at HD and receiving the military discount? The denial by HD of military discount started in August of 2022. I am left with choice of HD not getting any further of my hard-earned dollars for the rest of 2022 – and going to Lowe’s where they selling of the same products – or losing out at HD without the 10% savings. I’m not inclined to do the latter, but rather resortvto Lowe’s who offers fewer hoops to jump through.
What sayestvthee? Is there a way around HD’s current max out at $400/year savings?
Peace.
dennis

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