The Home Depot Military Discount: Time to Cut Through the Confusion

Updated January 11, 2022 by Kyle
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Until recently, the Home Depot did not have an official military discount printed anywhere on their website. This has created a lot of confusion as vets and active military try to figure out what, if any, military discount exists. So I thought I’d take this opportunity to investigate these new changes and see what I could find out. What I discovered was really enlightening. Hopefully you can take advantage of this information at the Home Depot and save some money. Let’s get into it…

Home Depot Military Discount: Time to Cut Through the Confusion

What Exactly is the Home Depot Military Discount?

I went straight to the top and called the Home Depot corporate office and spoke personally with a big-whig who basically read me their internal “military discount” policy.

Essentially the discount breaks down into 2 main categories:

1. The Everyday Discount:

The “Everyday” discount at the Home Depot is a flat 10% off and it’s available 365 days a year.

It’s good for four types of service men/women:

– Active military

– Reserve personnel

– Retired veterans who served for at least 20 years.

– Those with a Service-Connected disability.

2. The Holiday Discount:

The “Holiday” discount is also 10% and is good for all other veterans who don’t fit into the four “everyday discount” categories above.

But…it’s only available on these 3 holidays: Memorial Day, 4th of July, and Veteran’s Day.

See Also: Lowe’s Military Discount: If You Served, It’s a No-Brainer Way to Save

Do I Need to Show Proper I.D.?

Yes.

This is especially true when getting the “Everyday” discount.

You’ll need to show one of these eight ID’s when registering for the discount (more on how to do this later):

  • Active Duty Military ID card w/ picture (Green Background)
  • Retired Military ID card w/ picture (Blue Background)
  • VA Card with word “Service” on it.
  • DD-214 form.
  • Valid driver’s license with the U.S. flag  -OR- “Veteran” designation.
  • A service-connected VA Medical Center card.
  • Common Access Card (CAC).
  • Active Military and Retired Military ID card for spouse or dependents. (Yellow/Beige Background)

I’m not sure what evidence is required to get the “Holiday” discount.

Please let me know in the comments if you have the answer to that question.

See Also: Veteran & Military Discounts: 90+ Places Where Heroes Get a Deal

Can the Discount Be Used Online?

As of December 2021, YES you can use your discount online and in-store.

Because of this, you need to create a Home Depot account and then GO HERE to get your military status in their system.

You can also scroll down this page until you see “SERVING MEANS SAVINGS” and click on Learn More. See screenshot above.

You’ll then be guided through the process of registering for the military discount.

The good news is you only need to register ONCE and then you can use the discount online and in-store forever.

The 10% discount will be tied directly to your online account, so when you shop the Home Depot website, the discount will automatically be applied to your purchase.

What Do I Do When Checking Out In-Store?

First of all, you still need to register online or via the Home Depot app for the in-store discount just like you do for the online discount.

Follow the same exact directions that are posted above in the “Can the Discount Be Used Online?” section.

Then when you’re shopping in-store, you’ll have to present a Virtual ID (see picture above, looks similar to a QR code) on your smartphone for the cashier to scan in order to get your 10% discount.

The best way to make this happen is to download the Home Depot app and login to your account via the smartphone app.

That way it will be really easy to pull up the Virtual ID for them to scan.

Here’s EXACTLY how to find the barcode within the Home Depot app: (thanks Gail!)

  1. Go to Menu, then My Account.
  2. Then tap Account, to access the drop-down menu.
  3. Next tap Military Discount Benefit.
  4. Then the Barcode will pop up.

Below is an iPhone screenshot to show you exactly where you’ll find it.

Unfortunately, if you DON’T have a smartphone you can no longer get the discount which is a TERRIBLE move by the Home Depot.

Are Spouses or Dependents Eligible?

YES….and no.

Spouses absolutely are eligible to also get the military discount.

Unfortunately, dependents cannot score the savings.

Are Any Items Excluded from the Discount?

Yes there are a few exclusions. Here are the most notable:

– Installation Services: Think carpet, blinds, tile, HVAC, closet shelving, and windows.

– Special Purchase Appliances: If you have to buy the appliance at the special services desk then you probably won’t get the 10% discount.

– Gift Cards.

Is There a Maximum Discount?

Yes.

While you can use the discount as often as you want, you’re restricted to a $400 maximum annual discount.

So the discount will be good on the first $4,000 you spend every year.

Can It Be Combined with Other Discounts?

No.

You cannot combine the Home Depot military discount with coupons or other discounts of any kind.

So What’s the Big Controversy?

Because the Home Depot does not post an official military discount policy online, or in their stores, it’s often misinterpreted by managers and cashiers.

This leads to a lot of confusion and frustration among veterans and active military members.

I’ve read of some HD managers refusing the discount altogether and some cashiers being completely unaware of its existence.

I think if the Home Depot corporate office came out with an official policy, and made it easy to register (like Lowe’s), all of this confusion would go away.

UPDATE 12/20/21: Home Depot now lets you verify your military status online and then you can use your discount BOTH online and in-store.

Visit THIS PAGE and Scroll down the page until you see “SERVING MEANS SAVINGS” and click on Learn More.

Keep in mind that you MUST create a Home Depot account first.

Why Shouldn’t I Just Shop at Lowe’s?

Many vets don’t want to jump through the hoops mentioned above and DON’T want to create a Home Depot account.

Some also don’t have a smartphone making it impossible to get the discount in-store.

Thus many are opting to shop exclusively at Lowe’s where their military discount is much easier to use.

There’s no doubt the Home Depot is loosing a lot of business because of this.

Your military information at Lowe’s is put into their system JUST ONCE and you get your 10% discount every time you shop, no questions asked, and no need for a smartphone.

Come on Home Depot, it’s time to copy your competitor and do the same!

I’d also like to see them open up their “Everyday” discount to ALL vets. After all, isn’t a vet a vet? They are in my book.

Ask the Reader: Have you ever asked for a military discount at the Home Depot? Was it an easy process or not worth the hassle?

Final Note: If you have some further information that I don’t have in this article please leave a comment and I’ll be sure to investigate, thanks.


By Kyle James

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Dennis

I have to agree with Kyle. A vet is a vet and if they discriminate that way then I will be shopping at Lowes once there new policy goes into effect..

Hopefully they change that policy…

Will Kaeble

I do not have a smart phone and spend a lot of time and money at the Home depot in Keene, NH near where I live. For the life of me I cannot understand the smart phone policy. Sounds like you are in bed with the cell phone industry! Come on HD, you can do better than this. Let’s move forward and open this up to those of us that wish not to do the smart phone thing.

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Jim

Because I don’t have a cell phone I can not get a virtual ID. I got the Lowes discount card a few years back when I registered for their discount so come next year I will just stop going to HD. Really shows just how much HD gives a damn about vets.

Dave

Many reasons to switch to Lowe’s now. Used to just show my ID card and get the discount. Never had any problem with employees not aware of the program. No annual limits, no exclusions. Now HD forces you to use the app and limit you to $400 per year (no annual limit at Lowe’s), HD now has exclusions to prevent a discount on lumber (what!?) appliances, etc. And the worst of all: discriminating against some types of vets is offensive. Lowe’s is winning my business here.

DANNY

IAM DISABLE ARMY VETERAN THAT HAS BEEN USING MY MILITARY ID I DO NOT USED A SMART PHONE SO I GUESS ILL HAVE TO GO TO LOWES SAD HOMEDEPOT

Hill

I think that volunteer fire fighters should be included in the military discount program. They work for free without medical benefits helping others in their worst moment and respond at all hours to fires, medical emergency and vehicle wrecks

Wayne

If this is to happen, then HD will have to remove the word “military” from this discount program. Just saying.

Cedric Jackson

I’m also a vet who spends ungodly amounts of money in home depot. I even called corporate and was told they were unaware of the $400.00 limit. I was told by the customer representative it was for online purchases only. I informed the customer representative that their online policy states different. The customer rep told me she would notify her supervisor to see if this was a typo or misprint and let me know the results of her inquiry on Monday. Needless to say. i received no phone call. I definitely will be taking my money to Lowes. I have been shopping at home depot over 30 years its time for a change. I totally agree with you. a Vet is a vet whether they served one month or 22 years like myself. Its unfortunate that Home Depot went this route. I personally think all first responders should get this discount. Lowes here i come!

Last edited 9 days ago by Cedric Jackson
John batakis

This is good bye to home Depot I have my military id I don’t use my phone for I’d ….this is the thanks for your service

Edward Williford

Vietnam Ed. I have spent several thousands of dollars in the 4 years here in Alabama at Home Depot I dont own a cell phone and have no e-mail. I will drive a few more miles to LOWES

Nathan

Thanks for this post. Lots of useful information, however I think you’re misrepresenting Home Depot somewhat. I’m a Veteran, not retired and no disability, who has been using the Every Day 10% discount for years by showing my Veteran designated Drivers License. I saw several comments expressing support for your ‘a vet is a vet’ statement. I agree, and in my experience so does Home Depot. But I still can’t find my Veteran bar-code on the App for in-store discounts starting 2022. Maybe it will show up when I go shopping?

Gail Reid

Hi, I just found the bar code in the app. Go to menu, then my account, then account, then military discount benefit, then the barcode will pop up. I hate this. This not good for folks who don’t use smarts nor are app savvy. I hope this helps.

Thadc

From what I see, the 10% will be going away soon do to the complicated procedure necessary while in line to get your discount. The customers behind are being held up while I search through all the ads and BS to find the code. This seems to be a covert way to eliminate the discount do to the amount of time it takes both the staff and the Vet. Pretty low in my opinion,

Micheal

Lowes doesn’t have a limit. I used my driver’s license (vet status on it) to get a discount this past year at the two Home Depots closest to me while I remodeled my daughter’s new home – spent over $11,000 so that discount REALLY helped. Now they have put a limit on it so last year I saved $1100 this year I’ll be limited to save $400. They have lost my business. I’ll be going to Lowes and this year I’ll be remodeling my home and my budget is $25,000, so… really stupid move Home Depot. Last time I checked the Vets didn’t limit the amount of Freedom they were willing to fight for. Just aggravates me when a company brags how much they are doing for Vets while it’s shoving its boot up your …. And I’m not even mentioning the hoops they have everyone jumping through now… gaaaahhh!

Keith

I agree with everything said here. Not every veteran wants or needs a smart phone. I’ll be shopping at Lowes until Home Depot changes their policy.

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