The Home Depot Military Discount: Time to Cut Through the Confusion

Updated June 16, 2022 by Kyle
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Until recently, the Home Depot did not have an official military discount printed anywhere on their website. This has created a lot of confusion as vets and active military try to figure out what, if any, military discount exists. So I thought I’d take this opportunity to investigate these new changes and see what I could find out. What I discovered was really enlightening. Hopefully you can take advantage of this information at the Home Depot and save some money. Let’s get into it…

Home Depot Military Discount: Time to Cut Through the Confusion

What Exactly is the Home Depot Military Discount?

I went straight to the top and called the Home Depot corporate office and spoke personally with a big-whig who basically read me their internal “military discount” policy.

Essentially the discount breaks down into 2 main categories:

1. The Everyday Discount:

The “Everyday” discount at the Home Depot is a flat 10% off and it’s available 365 days a year.

It’s good for four types of service men/women:

– Active military

– Reserve personnel

– Retired veterans who served for at least 20 years.

– Those with a Service-Connected disability.

2. The Holiday Discount:

The “Holiday” discount is also 10% and is good for all other veterans who don’t fit into the four “everyday discount” categories above.

But…it’s only available on these 3 holidays: Memorial Day, 4th of July, and Veteran’s Day.

See Also: Lowe’s Military Discount: If You Served, It’s a No-Brainer Way to Save

Do I Need to Show Proper I.D.?

Yes.

This is especially true when getting the “Everyday” discount.

You’ll need to show one of these eight ID’s when registering for the discount (more on how to do this later):

  • Active Duty Military ID card w/ picture (Green Background)
  • Retired Military ID card w/ picture (Blue Background)
  • VA Card with word “Service” on it.
  • DD-214 form.
  • Valid driver’s license with the U.S. flag  -OR- “Veteran” designation.
  • A service-connected VA Medical Center card.
  • Common Access Card (CAC).
  • Active Military and Retired Military ID card for spouse or dependents. (Yellow/Beige Background)

I’m not sure what evidence is required to get the “Holiday” discount.

Please let me know in the comments if you have the answer to that question.

See Also: Veteran & Military Discounts: 90+ Places Where Heroes Get a Deal

Can the Discount Be Used Online?

As of December 2021, YES you can use your discount online and in-store.

Because of this, you need to create a Home Depot account and then GO HERE to get your military status in their system.

You can also scroll down this page until you see “SERVING MEANS SAVINGS” and click on Learn More. See screenshot above.

You’ll then be guided through the process of registering for the military discount.

The good news is you only need to register ONCE and then you can use the discount online and in-store forever.

The 10% discount will be tied directly to your online account, so when you shop the Home Depot website, the discount will automatically be applied to your purchase.

What Do I Do When Checking Out In-Store?

First of all, you still need to register online or via the Home Depot app for the in-store discount just like you do for the online discount.

Follow the same exact directions that are posted above in the “Can the Discount Be Used Online?” section.

Then when you’re shopping in-store, you’ll have to present a Virtual ID (see picture above, looks similar to a QR code) on your smartphone for the cashier to scan in order to get your 10% discount.

The best way to make this happen is to download the Home Depot app and login to your account via the smartphone app.

That way it will be really easy to pull up the Virtual ID for them to scan.

Here’s EXACTLY how to find the barcode within the Home Depot app: (thanks Gail!)

  1. Go to Menu, then My Account.
  2. Then tap Account, to access the drop-down menu.
  3. Next tap Military Discount Benefit.
  4. Then the Barcode will pop up.

Below is an iPhone screenshot to show you exactly where you’ll find it.

Unfortunately, if you DON’T have a smartphone you can no longer get the discount which is a TERRIBLE move by the Home Depot.

Are Spouses or Dependents Eligible?

YES….and no.

Spouses absolutely are eligible to also get the military discount.

Unfortunately, dependents cannot score the savings.

Are Any Items Excluded from the Discount?

Yes there are a few exclusions. Here are the most notable:

– Installation Services: Think carpet, blinds, tile, HVAC, closet shelving, and windows.

– Special Purchase Appliances: If you have to buy the appliance at the special services desk then you probably won’t get the 10% discount.

– Gift Cards.

Is There a Maximum Discount?

Yes.

While you can use the discount as often as you want, you’re restricted to a $400 maximum annual discount.

So the discount will be good on the first $4,000 you spend every year.

Can It Be Combined with Other Discounts?

No.

You cannot combine the Home Depot military discount with coupons or other discounts of any kind.

So What’s the Big Controversy?

Because the Home Depot does not post an official military discount policy online, or in their stores, it’s often misinterpreted by managers and cashiers.

This leads to a lot of confusion and frustration among veterans and active military members.

I’ve read of some HD managers refusing the discount altogether and some cashiers being completely unaware of its existence.

I think if the Home Depot corporate office came out with an official policy, and made it easy to register (like Lowe’s), all of this confusion would go away.

UPDATE 12/20/21: Home Depot now lets you verify your military status online and then you can use your discount BOTH online and in-store.

Visit THIS PAGE and Scroll down the page until you see “SERVING MEANS SAVINGS” and click on Learn More.

Keep in mind that you MUST create a Home Depot account first.

Why Shouldn’t I Just Shop at Lowe’s?

Many vets don’t want to jump through the hoops mentioned above and DON’T want to create a Home Depot account.

Some also don’t have a smartphone, making it impossible to get the discount in-store.

Thus many are opting to shop exclusively at Lowe’s where their military discount is much easier to use.

There’s no doubt the Home Depot is losing a lot of business because of this.

Your military information at Lowe’s is put into their system JUST ONCE and you get your 10% discount every time you shop, no questions asked, and no need for a smartphone.

Come on Home Depot, it’s time to copy your competitor and do the same!

I’d also like to see them open up their “Everyday” discount to ALL vets. After all, isn’t a vet a vet? They are in my book.

Ask the Reader: Have you ever asked for a military discount at the Home Depot? Was it an easy process or not worth the hassle?

Final Note: If you have some further information that I don’t have in this article please leave a comment and I’ll be sure to investigate, thanks.


By Kyle James

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Robert

Just tried using the HD app military barcode and told me it wasn’t valid and needed to be refreshed. Done with HD, just go to Lowe’s.

John12

I couldn’t access my phone and the cashier said I had to do that in order to get the discount. I showed my Veterans ID and she said OK but never again. Why is Home Depot not associating the verified Military discount with my phone number so I don’t have to jump through hoops to get the discount. Lowes has done a much better job of recognizing Veterans, I only have to give the cashier my phone number and I get the discount. Home Depot needs to take another look at their program or they will lose customers.

Robert D

The discount policy HD had until recently was just like Lowe’s except once registered all you had to do was input your phone number and your discount was applied. Now I have to stand there at the register fiddling with my phone to try to get the barcode to come up, which takes a minute or two. I fail to see how this is a better system!

Not named

Went to Hom Depot today and was refused a military discount because I wouldn’t download an app on my phone. The cashier was rude and when I asked for a manager, I was refused. In addition, what if my 93 year old war hero father went there? He doesn’t have a smart phone, so he will be denied. This is outrageous. I will never shop at HD again. Lowes will get all of my business now.

G.R.Izzly

NO HOME DEPOT in NE Georgia will honor the military discount without the App & Barcode. Sadly, it only works 50% of the time. Unlawfully, they do not accept Military ID, Veterans ID, or Been Verified ID! I now take my business to Lowe’s and Ace Hardware! Greedy unscrupulous corporate of Home Depot has lost this customer, his family, and distant family… all of which have served!

TOM

I tried yesterday for the discount. I live In Minnesota am a Vietnam ERA Vet. In Minnesota your Prior Military service is on are Driver Licenses. They would not give me the discount. They would not accept it. Its going to hurt some of the older Vets for sure. I dont have a smart phone so for me the benefits is gone. Make sure you bring this up at your Legion meetings

TomT

HD military discount is VERY restricted. NO building material and no appliances. So, what’s left?

NOT an issue @ Lowes on both of these items.

Steve A.

Sorry Home Depot, but your corporate people need to get with it! I was a long time customer and now refuse to shop at your store because of your interpretation on just who is a Vet and who is not! Cut through the Bull, you people know what needs to be done. Don’t know what you big wigs are thinking in a tough economy like we are in

hank carillo

after many years doing business with Home Depot, from Norman,Ok to Arvada, Co. and Cheyenne Wy .. etc. wherever there was a place and a need..I no longer am a loyal Home Depot customer. after the slap in the face I received today from HD and denying my discount..telling me I have to open an account to get it instead of verifying my existence with my card which clearly states and verifies my indefinite status until proven that I am dead..this is getting to be a lot of maird I not ever put my personal info on any site for anyone for any measly 10% so I am saying adieu to those folks at home depot…and I would warn anyone registering with Home Depot not to put your personal info in their system or anybody else’s .NOT WORTH IT!!

Charles

I found out today that home depot has limited the vets purchase, some things does not qualify for the 10% military discount, such as the Arctic Cooler and some Wood product..when purchase it comes up as 0% discount

Renee

They no longer give a discount on lumber. We had recieved it in the past( as early as 2 weeks ago), but was told yesterday that lumber wasn’t qualified for the discount and it “must of been a mistake” all the other times we got it. I guess we go to Lowes for our lumber purchases from now on!

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