Amazon No Longer Offers 2-Day Prime Shipping (Here’s What To Do About It)
Have you noticed that Amazon doesn’t deliver on their 2-day Prime Shipping anymore? It’s actually not even close for my address and I’ve had to return stuff to Amazon as I don’t need it by the time the package shows up. Anything that I want to buy today (a Monday) won’t be delivered until Sunday at the earliest. I tested this on a bunch of different shopping categories and made sure it was all products sold and shipped directly by Amazon, and none could be delivered before Sunday, 6 days from NOW. But alas, not all hope is lost, here’s what you should do to hold Amazon’s feet to the fire. It’ll only take a few minutes and put an extra $10 or $20 in your pocket.
Call Them Up and Ask For a 1-Month Refund
When I have a problem with Amazon I usually start a live chat session as it’s easier to say exactly what I want to say.
BUT…for the first time ever, I recommend actually calling them at 1-(888) 280-4331 and say, “Why don’t I get 2-day Prime shipping anymore?”
I tried doing this via Live Chat and it just went in circles due to what I’m guessing was a language barrier.
At this point, give them your zip code and ask them to run it through their system to find out for sure whether your address qualifies for 2-day shipping.
Most addresses do indeed qualify for 2-day Prime shipping.
See Also: 5 Reasons Why Amazon Prime Is a Terrible Buy
If your address does qualify, then you probably already know the EXACT reason why you’re not getting your packages within 2 days.
It’s because Amazon can’t hold up their end of the bargain and they should pay for it.
This is when you politely ask for a 1-month refund on your Prime membership (approximately $10) because Amazon can’t hold up their end of the bargain.
I did this recently via a phone call to their customer service department and it took me all of about 5 minutes to score the $10 refund.
There was ZERO hesitation from the rep I talked with and I think they are trained to hand out this refund for those who politely ask for it.
Note: My family orders from Amazon at least 1-2 times per week and I’m not sure if that played a role in getting the 1-month refund, but in either case, it’s definitely worth a shot.
PRO TIP: AIM HIGH & ASK FOR EVEN MORE
From the comments section, several Amazon Prime members were actually given a $20 “inconvenience credit”. Since we we know that a $20 credit is on the table, you might as well ask for it. You stand a decent chance of them giving it to you, and if they don’t just try again later with a different CSR.
Hold Amazon’s Feet to the Fire
I realize Amazon’s been hit by unprecedented demand in recent months, but let’s not forget they are one of the richest companies in the world.
Now that the economy and stores have opened back up in most of the country, the demand for online shopping has been greatly reduced.
Yet Amazon still can’t figure it out and solve their order backlog issues.
What ticks me off the most is Amazon wants to blame it on the pandemic and increased demand in online shopping.
I’d have no problem buying that argument back in March, April or May of 2020…BUT NOT NOW.
It’s my opinion that Amazon was losing money on the 2-day shipping guarantee and is using the current situation as a handy way to get rid of the fast shipping guarantee altogether.
See Also: Not Getting Amazon Delivery on Sunday? Here’s Why
I’d be SHOCKED if 2-Day Prime shipping ever came back at this point.
So the bottom line is get your $10 refund NOW before they aren’t so generous.
The customer service rep also told me that MANY people are calling to cancel Prime, she said she had already cancelled over 50 memberships in the past couple days.
Here’s what a chat rep told me when I asked him if Prime members were complaining about the issue:
PRO TIP: TRY AN AMAZON BUSINESS ACCOUNT
Thanks to reader Joseph, who commented recently letting us know that his Amazon Business account has been delivering in 2-days since last September. The interesting part is that his “regular Prime account” is stuck at 4-7 days for delivery. Since an Amazon business account is FREE to join, and also gives you quantity discounts, setting up an account could be worth a shot. Also, in case you were wondering, he said his business is not COVID related in the slightest.
Prime 2-Day Shipping Has Turned Into 5-Day Delivery
The reason that 2-day Prime shipping has turned into 5, 6, or even 7-day shipping has nothing to do with UPS or the USPS.
It falls 100% on Amazon as they now say that the “2-day shipping guarantee” is from when they actually process your order and get it in the mail.
So if it takes them a couple days to box it up and ship it out, then you’ll get it delivered to your home in about 5 days on average.
See Also: Amazon Package Arriving Late? Here’s How to Score a Refund
If you’re like me, the main reason you joined Prime and paid $139/year was for the 2-day shipping, so this is KIND OF A BIG DEAL.
Ask the Reader: Are you a Prime member? If so, when was the last time Amazon delivered something to you in 2 days?
By Kyle James
I started Rather-Be-Shopping.com in 2000 and have become a consumer expert and advocate writing about out-of-the-box ways to save at stores like Amazon, Walmart, Target and Costco to name a few. I’ve been featured on FOX News, Good Morning America, and the NY Times talking about my savings tips. (Learn more)
Good Article ! Thank You. I basically keep Amazon for my Alexa’s to work, and my Prime movies but disappointed in their shipping service and OFTEN LOST packages. I recently took out the FREE trial for WALMART PLUS which includes FREE Paramount Plus membership, and went through the trial.
The membership would be 98.00 for the whole year but I did not immediately take the membership so they sent me $50.00 in a Walmart WALLET gift card to spend. So then I joined for the year. So far Quite ratified with Walmart Plus and their free shipping – PLUS their FREE DELIVERY directly from the store for orders $35. or more.
Prime USED to have free delivery from Whole foods until they added a 9.99 FEE to orders. When people quit ordering from Whole Foods because of this is when Amazon raised their yearly fees. So far even WALMART PRICES have been better offers than Amazon Prime lately and I’m happy with it. My own input.
I joined Walmart+ too and hope to not renew Prime. I must say that I an generally finding lower prices on Amazon, and their website is so much better. Hopefully that all gets better as they compete against Amazon. Amazon pushes so much more china stuff at you, and a lot of it junk.
I’m an Amazon business customer and a lot of my orders are two weeks delivery! I’m not going to keep Prime if they can’t get their act together.
Better yet just cancel your Prime Membership. I did. Remember the best way to affect someone is by their wallet. If 1000s of people cancel their Prime they will either fix it or go under. Personally, I don’t care as Amazon sucks
I had recently used my phone in the middle of a desert to purchased a PC from Costco. well they charged me 14 dollars and sent a confirmation email saying it will be delivered the next day by noon and it was. That was quick! I almost don’t care when my order arrives from Amazon so long as it is on the day they promise it. I ordered a car part on 08-06-24 it was originally to be delivered in 3 day’s then the 12th,the 19th now the 22nd. my other order has 5 items there coming in at 4 different times. I’d like to keep prime for other reasons but will never purchase another item from that outfit.
Amazon’s “Two-day shipping” is deceptive advertising, because it doesn’t exist anymore. Now you know why Walmart sales are doing so well. Walmart has faster delivery, or quick in-store pick-up. So why are so many people still shopping at Amazon by default?
Walmart adds a driver’s tip to the bill. If I think someone deserves a tip, I tip; if I think someone does not deserve a tip, I do not tip. It should not be forced upon me. What is a driver’s incentive to do better when mediocre is rewarded the same as outstanding?
Well said Joel.
I work for the post office. Express mail sits in Mountain View post office 85741 everyday. It arrives on the 10:00 am truck. Management scans it arrived around 6pm. They tell the customer it came in to late to deliver it. NO REFUND. The shippers are entitled to a refund.
What used to happen is we would drive to pick it up from the main office. We would scan it immediately and give it to the carriers OR text them to come back to the station. The package was delivered on time.
Yup, Ditching Prime as it’s no longer worth anything. PITIFUL
I also want to quit Amazon… But 🤩 I am receiving free items and doing up reviews now for them, so I feel ok about it for now. Still going to call and find out why after 5 years of next day delivery that items take longer now, ALWAYS 😲