Amazon No Longer Offers 2-Day Prime Shipping (Here’s What To Do About It)

Updated July 26, 2023 by Kyle

Have you noticed that Amazon doesn’t deliver on their 2-day Prime Shipping anymore? It’s actually not even close for my address and I’ve had to return stuff to Amazon as I don’t need it by the time the package shows up. Anything that I want to buy today (a Monday) won’t be delivered until Sunday at the earliest. I tested this on a bunch of different shopping categories and made sure it was all products sold and shipped directly by Amazon, and none could be delivered before Sunday, 6 days from NOW. But alas, not all hope is lost, here’s what you should do to hold Amazon’s feet to the fire. It’ll only take a few minutes and put an extra $10 or $20 in your pocket.

Amazon No Longer Offers 2-Day Prime Shipping...Here's What To Do About It

Prime 2-Day Shipping Has Turned Into 5-Day Delivery

The reason that 2-day Prime shipping has turned into 5, 6, or even 7-day shipping has nothing to do with UPS or the USPS.

It falls 100% on Amazon as they now say that the “2-day shipping guarantee” is from when they actually process your order and get it in the mail.

So if it takes them a couple days to box it up and ship it out, then you’ll get it delivered to your home in about 5 days on average.

See Also: Amazon Package Arriving Late? Here’s How to Score a Refund

If you’re like me, the main reason you joined Prime and paid $139/year was for the 2-day shipping, so this is KIND OF A BIG DEAL.


Call Them Up and Ask For a 1-Month Refund

When I have a problem with Amazon I usually start a live chat session as it’s easier to say exactly what I want to say.

BUT…for the first time ever, I recommend actually calling them at 1-(888) 280-4331 and say, “Why don’t I get 2-day Prime shipping anymore?”

I tried doing this via Live Chat and it just went in circles due to what I’m guessing was a language barrier.

At this point, give them your zip code and ask them to run it through their system to find out for sure whether your address qualifies for 2-day shipping.

Most addresses do indeed qualify for 2-day Prime shipping.

See Also: 5 Reasons Why Amazon Prime Is a Terrible Buy

If your address does qualify, then you probably already know the EXACT reason why you’re not getting your packages within 2 days.

It’s because Amazon can’t hold up their end of the bargain and they should pay for it.

This is when you politely ask for a 1-month refund on your Prime membership (approximately $10) because Amazon can’t hold up their end of the bargain.

I did this recently via a phone call to their customer service department and it took me all of about 5 minutes to score the $10 refund.

There was ZERO hesitation from the rep I talked with and I think they are trained to hand out this refund for those who politely ask for it.

Also, from the comments section, several Amazon Prime members were given a $20 “inconvenience credit” that’s worth asking for as well.

Note: My family orders from Amazon at least 1-2 times per week and I’m not sure if that played a role in getting the 1-month refund, but in either case, it’s definitely worth a shot.

Hold Amazon’s Feet to the Fire

I realize Amazon’s been hit by unprecedented demand in recent months, but let’s not forget they are one of the richest companies in the world.

Now that the economy and stores have opened back up in most of the country, the demand for online shopping has been greatly reduced.

Yet Amazon still can’t figure it out and solve their order backlog issues.

What ticks me off the most is Amazon wants to blame it on the pandemic and increased demand in online shopping.

I’d have no problem buying that argument back in March, April or May of 2020…BUT NOT NOW.

It’s my opinion that Amazon was losing money on the 2-day shipping guarantee and is using the current situation as a handy way to get rid of the fast shipping guarantee altogether.

See Also: Not Getting Amazon Delivery on Sunday? Here’s Why

I’d be SHOCKED if 2-Day Prime shipping ever came back at this point.

So the bottom line is get your $10 refund NOW before they aren’t so generous.

The customer service rep also told me that MANY people are calling to cancel Prime, she said she had already cancelled over 50 memberships in the past couple days.

Here’s what a chat rep told me when I asked him if Prime members were complaining about the issue:

Amazon Chat

BONUS Tip: Work-Around Hack Worth Trying…

Thanks to reader Joseph, who commented recently letting us know that his Amazon Business account has been delivering in 2-days since last September.

The interesting part is that his “regular Prime account” is stuck at 4-7 days for delivery.

Since an Amazon business account is FREE to join, and also gives you quantity discounts, setting up an account could be worth a shot.

Also, in case you were wondering, he said his business is not COVID related in the slightest.

See Also: 5 Smart Ways Amazon Business Can Save You Money

Ask the Reader: Are you a Prime member? If so, when was the last time Amazon delivered something to you in 2 days?

By Kyle James


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Nauce Tri

About time! As a small business owner I was fed up with 2 day prime. It made entitled customers online. Waaa waaa, my package is taking a week. Stfu Sally, it’s just an add on accessory. We ship in 2-5 business days with 1-5 business day transit. Living in the REAL world.


lol “im a lazy poor businessman”. you could easily ship that out in 1 hour if you really cared about your products just weekends really


Your business must suck. Everything I ship out it’s shipped out the next day priority or better. You sound like the entitled Karen in your post


How about lower prices for non-Prime shoppers? Try incognito in one window and Prime in another. Very often, the price is lower for the incognito window. That means that Prime shipping is NOT free!

Aaron Boschman

Why should non members get anything? You pay for it, you get it.


I called, there is a disclaimer that states that it’s 2 day shipping from the time they ship it. Rep, Delores, said we can only check the lead time on the product page, and if it’s delayed THEN they can do something. But there is nothing she can do for the lead time.

I stated I live in the bfe, and without wm+ ( I am out of the wm+ area) I get items slated with a longer lead time within 1-3 days of ordering, including Saturday. She sounded burnt out in her position, which I understand.

So I am seriously considering dropping the $139 / year cost as wm is delivering far faster without a subscription. I don’t buy a ton. But easily $300/mo. Just with Amazon. I depend on fast delivery due to the rural area and having a food desert. It’s not always feasible working 2 full time jobs to ” just go get it” between jobs as many places here have limited hours.

I am very frustrated with Amazon and have been for months.


I feel you. I live in BFE and before Covid and even during Covid items were shipped to my house quickly with business prime. After covid I can order something on a Tuesday and I won’t get it till at least the next Tuesday or longer with a prime marked item. I get faster shipping on ebay


I live in PR, I can understand shipping took longer than 2 days, but during the pandemic the shipping was faster, actually, my orders are taking easily 3 weeks to arrive


They don’t credit anymore for late orders (Aug 23), probably because virtually all orders are late, as of 2023.
And their ‘overnight’ shipping is a scam — virtually all such listings require $25 worth of “eligible” items but that word is in small print. Most Prime items do not qualify but by the time you realize it you’ve bought the extra stuff, only to find that rush item is now a late item.


I just cancelled my prime Membership. I live in Puerto Rico, so I understand the 2-day shipping wasn’t going to happen but they are taking too much time to deliver anything. I bought a book and it took 19 days to come here. In the meantime, at the same time I bought a book on eBay and it took 3 days to get here. The other stuff I buy from eBay take between 5 and 7 days.


Tks for your comments. I live in Hawaii, and today, September 10 reordered an item that was last delivered in 4 days. after placing the order, my email notification said Estimated delivery date September 30. Everything is now taking weeks. I am ready to cancel my prime membership. Why don’t they let you know the estimated delivery date before the order is placed?


This posting was SPOT ON. I called the number, and followed the script, and got a $20 promo credit on an order. My ship address is Miami, and a Prime order is being delivered on 9/5 which was ordered on 8/25 – that’s 12 days! What value IS Prime these days?


I’m a business prime and I don’t get expedited. I can order an item listed as prime on Tuesday an I won’t get it till the next week. Minimum 7 days away, many times it’s 9 or 10. How they get away with it is the item still is on 2 day delivery but they don’t actually ship it for about 4 or so days. So technically yes you do get 2 day prime…. That’s their stupid loophole

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