Amazon No Longer Offers 2-Day Prime Shipping (Here’s What To Do About It)

Updated September 29, 2020 by Kyle
6
comments

Have you noticed that Amazon doesn’t deliver on their 2-day Prime Shipping anymore? It’s actually not even close for my address. Anything that I want to buy today (a Monday) won’t be delivered until Sunday at the earliest. I tested this on a bunch of different shopping categories and made sure it was all products sold and shipped directly by Amazon, and none could be delivered before Sunday, 6 days from NOW. But alas, not all hope is lost, here’s what you should do to hold Amazon’s feet to the fire. It’ll only take a few minutes and put an extra $10 in your pocket.

Amazon No Longer Offers 2-Day Prime Shipping...Here's What To Do About It

Prime 2-Day Shipping Has Turned Into 5-Day Delivery

The reason that 2-day Prime shipping has turned into 5, 6, or even 7-day shipping has nothing to do with UPS or the USPS.

It falls 100% on Amazon as they now say that the “2-day shipping guarantee” is from when they actually process your order and get it in the mail.

So if it takes them a couple days to box it up and ship it out, then you’ll get it delivered to your home in about 5 days on average.

If you’re like me, the main reason you joined Prime and paid $119/year was for the 2-day shipping, so this is KIND OF A BIG DEAL.

So….

Call Them Up and Ask For a 1-Month Refund

When I have a problem with Amazon I usually start a live chat session as it’s easier to say exactly what I want to say.

BUT…for the first time ever, I recommend actually calling them at 1-(888) 280-4331 and say, “Why don’t I get 2-day Prime shipping anymore?”

I tried doing this via Live Chat and it just went in circles due to what I’m guessing was a language barrier.

At this point, give them your zip code and ask them to run it through their system to find out for sure whether your address qualifies for 2-day shipping.

Most addresses do indeed qualify for 2-day Prime shipping.

If your address does qualify, then you know the EXACT reason why you’re not getting your packages within 2 days…it’s because Amazon can’t hold up their end of the bargain and should pay for it.

This is when you politely ask for a 1-month refund on your Prime membership (approximately $10) because Amazon can’t hold up their end of the bargain.

I did this recently via a phone call to their customer service department and it took me all of about 5 minutes to score the $10 refund.

There was ZERO hesitation from the rep I talked with and I think they are trained to hand out this refund for those who politely ask for it.

Note: My family orders from Amazon at least 1-2 times per week and I’m not sure if that played a role in getting the 1-month refund, but in either case, it’s definitely worth a shot.

See Also: Is Prime Worth It? 9 Amazon Prime Benefits You’re Probably Not Fully Using

Hold Amazon’s Feet to the Fire

I realize Amazon’s been hit by unprecedented demand in recent months, but let’s not forget they are one of the richest companies in the world.

Now that the economy and stores have opened back up in most of the country, the demand for online shopping has been greatly reduced.

Yet Amazon still can’t figure it out and solve their order backlog issues.

What ticks me off the most is Amazon wants to blame it on the pandemic and increased demand in online shopping.

I’d have no problem buying that argument back in March, April or May of 2020…BUT NOT NOW.

It’s my opinion that Amazon was losing money on the 2-day shipping guarantee and is using the current situation as a handy way to get rid of the fast shipping guarantee altogether.

I’d be SHOCKED if 2-Day Prime shipping ever came back at this point.

So the bottom line is get your $10 refund NOW before they aren’t so generous.

See Also: 5 Reasons Why Amazon Prime Is a Terrible Buy

The customer service rep also told me that MANY people are calling to cancel Prime, she said she had already cancelled over 50 memberships in the past couple days.

Here’s what a chat rep told me when I asked him if Prime members were complaining about the issue:

Amazon Chat

Ask the Reader: Are you a Prime member? If so, when was the last time Amazon delivered something to you in 2 days?


By Kyle James

Comments

Subscribe
Notify of
guest

This site uses Akismet to reduce spam. Learn how your comment data is processed.

6 Comments
Inline Feedbacks
View all comments
Laraine

Tried your 2 day trick, and it took a while but she will get me a 1 time credit. thanks

sheryl novak

I ordered Monday, expected delivery Wednesday. we shall see!

Carol

The norm I’ve been seeing is 3 days (We live in Napa, CA):
Orders before this date have no delivery dates.
ordered 3/26 – delivered 3/29 (Sunday)
ordered 7/15 – delivered 7/18 (2 orders)
ordered 8/8 (Sat) – delivered 8/11
ordered 9/2 – delivered 9/4 (whoo hoo 2 days!)
The last couple orders after this I took the option of getting a credit for “fewer shipping boxes”, $1.50 a couple wks ago and $2 a few days ago. Makes it feel less frustrating if I at least get something in return for waiting.

Bradley

It’s not just the lag time in getting the product out the door. As a Prime customers, my last several orders have not been shipped with 2-day delivery status via UPS or FedEx. Amazon is intentionally selecting slower shipping methods with the shipping partners that take much longer than 2 days for delivery, even once the packages are out the door, and thus are directly and intentionally violating the 2-day Prime shipping guarantee.

1 Shares
Share
Pin1
Tweet