Amazon No Longer Offers 2-Day Prime Shipping (Here’s What To Do About It)

Updated September 7, 2021 by Kyle
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Have you noticed that Amazon doesn’t deliver on their 2-day Prime Shipping anymore? It’s actually not even close for my address and I’ve had to return stuff to Amazon as I don’t need it by the time I get it. Anything that I want to buy today (a Monday) won’t be delivered until Sunday at the earliest. I tested this on a bunch of different shopping categories and made sure it was all products sold and shipped directly by Amazon, and none could be delivered before Sunday, 6 days from NOW. But alas, not all hope is lost, here’s what you should do to hold Amazon’s feet to the fire. It’ll only take a few minutes and put an extra $10 or $20 in your pocket.

Amazon No Longer Offers 2-Day Prime Shipping...Here's What To Do About It

Prime 2-Day Shipping Has Turned Into 5-Day Delivery

The reason that 2-day Prime shipping has turned into 5, 6, or even 7-day shipping has nothing to do with UPS or the USPS.

It falls 100% on Amazon as they now say that the “2-day shipping guarantee” is from when they actually process your order and get it in the mail.

So if it takes them a couple days to box it up and ship it out, then you’ll get it delivered to your home in about 5 days on average.

If you’re like me, the main reason you joined Prime and paid $119/year was for the 2-day shipping, so this is KIND OF A BIG DEAL.

So….

Call Them Up and Ask For a 1-Month Refund

When I have a problem with Amazon I usually start a live chat session as it’s easier to say exactly what I want to say.

BUT…for the first time ever, I recommend actually calling them at 1-(888) 280-4331 and say, “Why don’t I get 2-day Prime shipping anymore?”

I tried doing this via Live Chat and it just went in circles due to what I’m guessing was a language barrier.

At this point, give them your zip code and ask them to run it through their system to find out for sure whether your address qualifies for 2-day shipping.

Most addresses do indeed qualify for 2-day Prime shipping.

See Also: 5 Reasons Why Amazon Prime Is a Terrible Buy

If your address does qualify, then you probably already know the EXACT reason why you’re not getting your packages within 2 days.

It’s because Amazon can’t hold up their end of the bargain and they should pay for it.

This is when you politely ask for a 1-month refund on your Prime membership (approximately $10) because Amazon can’t hold up their end of the bargain.

I did this recently via a phone call to their customer service department and it took me all of about 5 minutes to score the $10 refund.

There was ZERO hesitation from the rep I talked with and I think they are trained to hand out this refund for those who politely ask for it.

Also, from the comments section, several Amazon Prime members were given a $20 “inconvenience credit” that’s worth asking for as well.

Note: My family orders from Amazon at least 1-2 times per week and I’m not sure if that played a role in getting the 1-month refund, but in either case, it’s definitely worth a shot.

See Also: Is Prime Worth It? 9 Amazon Prime Benefits You’re Probably Not Fully Using

Hold Amazon’s Feet to the Fire

I realize Amazon’s been hit by unprecedented demand in recent months, but let’s not forget they are one of the richest companies in the world.

Now that the economy and stores have opened back up in most of the country, the demand for online shopping has been greatly reduced.

Yet Amazon still can’t figure it out and solve their order backlog issues.

What ticks me off the most is Amazon wants to blame it on the pandemic and increased demand in online shopping.

I’d have no problem buying that argument back in March, April or May of 2020…BUT NOT NOW.

It’s my opinion that Amazon was losing money on the 2-day shipping guarantee and is using the current situation as a handy way to get rid of the fast shipping guarantee altogether.

I’d be SHOCKED if 2-Day Prime shipping ever came back at this point.

So the bottom line is get your $10 refund NOW before they aren’t so generous.

The customer service rep also told me that MANY people are calling to cancel Prime, she said she had already cancelled over 50 memberships in the past couple days.

Here’s what a chat rep told me when I asked him if Prime members were complaining about the issue:

Amazon Chat

BONUS Tip: Work-Around Hack Worth Trying…

Thanks to reader Joseph, who commented recently letting us know that his Amazon Business account has been delivering in 2-days since last September.

The interesting part is that his “regular Prime account” is stuck at 4-7 days for delivery.

Since an Amazon business account is FREE to join, and also gives you quantity discounts, setting up an account could be worth a shot.

Also, in case you were wondering, he said his business is not COVID related in the slightest.

See Also: 5 Smart Ways Amazon Business Can Save You Money

Ask the Reader: Are you a Prime member? If so, when was the last time Amazon delivered something to you in 2 days?


By Kyle James

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Lars

here’s an idea, if you know you need something, order it ahead of time and wait the damn 5-6 days, or, and here me out on this, go to a damn store yourself and get it. you sound so entitled and moronic, I’m glad that this seems to be one of the biggest issues in your life

Lars is a jackass

You’re the one who sounds moronic.

Since when is someone “entitled” for expecting to get a service they are PAYING for? Also, sometimes you don’t realize you need something till last minute, and sometimes that item is not sold in local stores and/or you are someone who is physically incapable of going to the store. What exactly are you supposed to do then? What an idiot.

Audrey Henold

Why would I pay extra to get my item in 6 days whether I’m a member or not? The main perk of paying for a prime membership is the 1 and 2 day shipping. I have no reason to pay for a “premium” service that is no different from the free one. Lol

That’s like paying for bottled air.

C.sieg

I have a business account and my shipments are taking 7 days. So the business account will not always be the key…I am going to start using eBay and Walmart more again….

Don

I’ve had the same issue. 2 days shipping used to be the norm just 2 years ago. Now, not only is it almost never 2 days, (usually 4-5) but I notice my packages often just don’t arrive. This is probably not directly atributable to Amazon, but perhaps they shouldn’t use the USPS for last mile shipping if they can’t deliver without losing packages.

Charles

I personally just recycle $1000 over and over again I order $1000 of items I destroy the packaging and do a kohls return for full refund its not much but its the small inches like this that will get them to fix issues

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