Not only does Costco have a great return policy, but the in-house Costco warranty is pretty darn good as well. Here’s exactly how it works and what products at Costco come with a special warranty that far exceeds the manufacturer’s warranty.
Many HDTV brands like Samsung, Sony, and Vizio only provide a 1-year limited warranty on parts and labor.
But if you buy your TV from Costco, you automatically get a 2-year warranty. This includes tuner-free displays as well.
They actually provide a Concierge Service that you call to get free technical support. This goes for almost all of the products listed below.
If the technical support rep can’t help you fix your problem they’ll initiate the exchange of a new HDTV.
Not sure why you’d buy a new TV from anywhere else.
The toll-free Costco Concierge phone number is 1-866-861-0450.
It would also be smart to buy your next projector from Costco as it comes with a 2-year warranty.
The same concierge service is standing by to help you with this warranty.
2 year warranty as well.
This includes both desktop and laptop computers.
It should be noted that this excludes touchscreen tablets.
When it comes to appliances, the Costco warranty includes refrigerators (bigger than 10 cubic feet), freezers, ranges, cook-tops, over-the-range microwaves, dishwashers, and washers/dryers.
Again, the warranty is a flat 2 years on these appliances.
When you buy your tires at Costco they come with a pretty darn good warranty.
They call it their Road Hazard Warranty and as long as you don’t sell your car, you’ll get a full 60 months of protection.
Just rotate and balance your tires in accordance with your vehicle’s manufacturer and you’ll be protected.
All food items, both perishable and non-perishable, fall under Costco’s liberal warranty policy.
If you’re not happy with any food item, either opened or not, you can return it for a full refund or exchange.
Amazingly, Costco does not specify a specific time window for you to bring back food items. They leave it completely open ended.
The only “edible” items that don’t qualify for this warranty are alcohol and cigarettes.
Costco sells Interstate Batteries and stands behind them with a pretty solid warranty.
Here is how it breaks down:
- Bought within 36 months: Full refund or exchange.
- Bought 37 – 45 mo. ago: 60% refund.
- Bought 46 – 55 mo. ago: 50% refund.
- Bought 56 – 65 mo. ago: 40% refund.
- Bought 66 – 75 mo. ago: 30% refund.
- Bought 76 – 86 mo. ago: 20% refund.
- Bought 86 – 95 mo. ago: 10% refund.
- Bought 96 – 100 mo. ago: 5% refund.
Be sure to hold on to your Costco receipt to make for an easy return or exchange of your battery.
Eyeglasses and Contacts
According to a Costco rep, eyeglasses and contacts bought at the warehouse fall under their 100% satisfaction guarantee policy.
So if you have any problems just take them back to Costco and they’ll take care of you.
When you buy your hearing aids at Costco their warranty is a little different than most.
According to a Costco employee that I spoke with they offer a one time replacement on your hearing aids.
After that you’ll need to attempt to get them repaired or replaced on your own dime.
Costco Anywhere Visa Card
Did you know that purchases made with the Costco Anywhere Visa add an astounding 2 more years on your warranty.
You’re even covered for up to $10,000 per item.
I’ve had this card for a couple years and had NO idea about this extra 2 years. So I figured it would be really good info to pass along.
You can find all the details here.
Ask the Reader: Have you ever taken advantage of the Costco warranty? Was it a painless process?
By Kyle James