Amazon does a nice job making it hard to cancel your Prime membership, they even got sued by the FTC for making it so difficult. After all, they don’t want to lose your business so they figure why not make the “Cancel Button” a little tricky to find. The good news is that after reading this article it’ll be an absolute piece of cake to end your Prime membership and possibly score a full refund. Here’s everything you need to know…
First, Navigate Through the Amazon Labyrinth
To cancel your Prime membership (from the Amazon homepage) you’ll want to click on Account & Lists on the top right.
From there you’ll get a drop-down menu with a bunch of options, click on Your Prime Membership.
Don’t confuse this page with Memberships & Subscriptions as they are 2 separate sections.
Once you get to your Prime page, you’ll notice your payment and renewal details on the left side of the page.
Towards the bottom of the menu is a link that says End Membership and Benefits, click on it. (See screenshot above)
From the Amazon app, go to Your Account page, then tap Manage Prime Membership. Then scroll down to the bottom and tap End Membership and Benefits.
Second, Click to End Prime Benefits
Once you reach the actual cancellation page, you’ll be told of all the wonderful Prime benefits you’ll be missing out on.
Skip to the bottom and you’ll see the End My Benefits button.
Click on it and viola! your Prime membership has been officially cancelled.
Another Way to End Your Prime Membership
Perhaps an even easier way to end your Prime membership is to simply visit this Help Page on Amazon.
Once you’re logged into your account you’ll see the screenshot above.
Just click on End Membership, follow the prompts, and boom, you’re done.
This page may change as time goes on, but for now IT WORKS.
Can You Cancel a Prime Membership 30-Day Trial?
Yes, you can cancel your free 30-day Prime trial.
It would be smart to do it on day 29 so you take full advantage of all the benefits before your credit card gets charged a cent.
The steps to cancel are the same as detailed above.
Will You Get Money Back When You Cancel Prime?
I actually called Amazon to see what their official policy was on issuing a refund if you cancel your annual Prime membership before it’s up for renewal.
What I was told was VERY interesting.
Amazon will actually choose the dollar amount to refund you AFTER analyzing how much you used your Prime benefits.
For example, if you used Prime 2-day shipping on FOUR or more orders, I was told you’ll only get a partial refund. They wouldn’t tell me the exact amount they’d refund.
However, if you only used Prime to place one online order, then a FULL refund is definitely possible.
Your best bet to get a refund on Prime is to call Amazon directly at 1-(888) 280-4331 and explain your specific situation.
Ask the Reader: Is Amazon Prime worth the money or are you cancelling because it’s just too expensive? Let me know in the comments, thanks.
By Kyle James