Kohl’s Price Match Policy: How to Make It Work For You
Asking for a price-match at big box stores makes sense, but at Kohl’s? I was today years old when I discovered that Kohl’s offers price matching too. However, with any policy, the Kohl’s price match policy comes with some large restrictions, rules, and exclusions. Here’s everything you need to know so you can take advantage.
The Kohl’s price match policy states that they’ll match a competitor’s in-store price, some online prices depending on the store, and will DEFINETLEY match Kohls.com pricing.
The item MUST be identical in all cases.
There are some rules to keep in mind when it comes to taking advantage of their price match policy.
See Also: Price-Match Policies: We Grade the Policy at 14 Popular Retailers
You Have 14 Days to Get a Price Match
Kohl’s offers customers a price adjustment for up 2 weeks.
So if it’s a significant purchase, be sure to keep that receipt and check competing stores for a lower price.
Also, be sure to periodically check to see if Kohl’s dropped the price of the item and go get a price adjustment.
PRO TIP: LEVERAGE KOHL’S CASH
Be sure to maximize the use of Kohl’s Cash when leveraging the price match policy.
For example, Kohl’s regularly runs promotions where you earn $10 in Kohl’s Cash for every $50 spent.
If your price-matched purchase is close to earning Kohl’s Cash but doesn’t quite meet the threshold (e.g., a $45 price-matched item during a $10 Kohl’s Cash for $50 promotion), consider adding a small item to reach the threshold. This way, you don’t leave potential Kohl’s Cash earnings on the table.
If you have several items to price match, make the purchases together to hit Kohl’s Cash thresholds (e.g., $50, $100) in a single transaction. This way, you earn more Kohl’s Cash while taking advantage of price matching.
They’ll Match Any Local Competitor
If you find a lower price from a store in your area, bring in the competitor’s ad for proof of the price and get a price match.
Keep in mind that Kohl’s has a long list of products and brands they will NOT price match.
Click here to check out all the brand exclusions that the Kohl’s price match policy does NOT accept.
Some of the more popular brands on the exclusions list include Apt 9, Vera Wang, Nine West, Tek Gear, The Big One, and Lauren Conrad.
The Online Stores They’ll Price Match
I specifically asked a Kohl’s representative which online retailers they’ll price match and they gave me this list:
– Boscov’s
– JCPenney
– Meijer
– Saks
– Belk
– Carter’s
– Menards
– Sears
– Best Buy
– Dillard’s
– Lowe’s
– Neiman Marcus
– Target
– Bloomingdale’s
– Home Depot
– Macy’s
– Nordstrom
– Walmart
I was also told that when you’re ready to get an online price match just start a live chat session with Kohl’s and they’ll help you out.
Be sure to have your order number as well as the website where you found the lower price.
You Can’t Use a Coupon After Getting a Price Match
I asked an employee specifically about this and she said that once you get the lower price match you CAN’T then use a coupon on top of the lower price.
It’s one or the other.
She also said (with a smile) that “Kohl’s would go out of business if we let you get a price match, use a coupon, and earn Kohl’s cash.” Fair enough.
Kohl’s Won’t Price Match Amazon
Kohl’s will NOT price match products from Amazon or any other “online only” store.
But if you’re curious, these stores all WILL happily price match Amazon.
It’s also worth noting that Kohl’s will not accept a price match from warehouse clubs like Costco, Sam’s Club, and BJ’s.
Get a Price Match on the Kohl’s Website
You absolutely can get a price match on the Kohl’s website.
Sometimes a product’s price on Kohls.com may be slightly higher than the price in-store and presents an opportunity to get a little money back.
Keep in mind that this only works if the price shown online does NOT reflect any coupon codes.
See Also: Target Price Match Policy: Here’s EXACTLY How It Works
Beware of Product Exclusions
Some of the bigger product exclusions include:
– Mattresses
– Toys
– Select Novelty Gifts
– Sporting Goods
– Premium Electronics
Be sure to check out Kohl’s price match exclusions page to understand all the do’s and don’ts that are allowed.
Can’t Get a Black Friday Price Match
I was told that Kohl’s will not do any price matching on the Black Friday/Cyber Monday weekend.
Also known as Cyber Week, you can’t get a price match during this time period because some retailers will offer crazy cheap doorbuster deals and Kohl’s does NOT want to match those prices.
Always Hold On To That Receipt
You must have your original receipt with you if you are looking to get a price adjustment.
This is to provide both proof of purchase and to see exactly when you bought the product as you only have 14 days to get a price adjustment.
See Also: Don’t Forget to Use the Costco Price Adjustment Policy
Where Do You Go To Get a Price Match
Head to the Kohl’s customer service desk to request a price match.
It’s usually near the entrance or exit of the store. If you’re unsure, ask a store associate for directions.
When it comes to doing the price match in-store, be sure to have a printed copy of the competitor’s local ad showing the identical product you wish to match.
The ad should have the product’s price and a description of the product to ensure it is identical to the Kohl’s product you are looking to match.
Ask the Reader: Have you ever asked for a price adjustment at Kohl’s? Was it an easy process or more hassle than it’s worth?
By Kyle James
I started Rather-Be-Shopping.com in 2000 and have become a consumer expert and advocate writing about out-of-the-box ways to save at stores like Amazon, Walmart, Target and Costco to name a few. I’ve been featured on FOX News, Good Morning America, and the NY Times talking about my savings tips. (Learn more)
They are not specific in their exclusions and do their upmost best NOT to give a price adjustment.