Is it just me or are Amazon Prime packages having trouble always getting to your front door in 2-days? With the HUGE volume of packages they mail daily, it’s not surprising that not all packages get to the customer on-time. But did you know you have recourse if Amazon doesn’t hold up their end of the bargain and deliver in the 2-day shipping window? What they’ll give you for the inconvenience just might shock you. Here’s what you need to know the next time you get something late from Amazon.
Score a FREE $5 Credit to Your Account
I had an Amazon Prime package arrive 2 days late just last week.
There were no storms in the area and no obvious reasons for it to be late.
So I did what I usually do and hit up Amazon live chat to let them know that they didn’t hold up their end of the Prime shipping guarantee.
I knew they would offer me something for the inconvenience, but I wasn’t sure what it would be as I hadn’t done this in quite some time.
I was pleasantly surprised that the Amazon rep immediately offered me a $5 credit to my account. But keep reading as this get MUCH better.
Here’s how the initial chat went down…
What About 1-Month of Free Prime?
Amazon use to give you 1-month of free Amazon Prime when your package arrived late.
You just had to complain a little bit and they would quickly credit your account.
I’ve received this little-known Amazon perk as early as last year.
But when I asked the chat rep about getting 1-month of free Prime, in lieu of the $5 credit, I was told that this practice was discontinued last year.
But Wait…It Gets WAY Better
After I asked about the free 1-month of Prime, the chat rep volunteered something even BETTER.
A free $10 credit to my Amazon account to be exact. No joke!
Not sure if I triggered this because we order from Amazon often, or if this is standard practice if you seem unsatisfied with the $5 credit.
I’m also guessing that this could be a 1-time dealio and the next time I’ll only get a $5 credit.
In any case, the bottom-line is to try this trick the next time your package arrives late…you just might end up with a FREE $10 like I did.
Don’t believe me? See my chat session below…
Ask the Reader: How often do your Amazon Prime packages arrive late? Have you ever held Amazon’s feet to the fire and received something for the inconvenience?
By Kyle James