The Best Buy Price Match Policy: Insider Tips To Help You Save

Updated January 25, 2024 by Kyle
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The Best Buy price match policy serves as a great way to always get the lowest price when shopping for electronics. Surprisingly, I recently had a Best Buy employee tell me that not many shoppers take advantage of their fairly liberal price match policy. So I figured that maybe shoppers just aren’t aware of it and how to best use it to save money. So this article idea was born. Here’s exactly how Best Buy’s policy works, along with some insider tips to help you use it most effectively.

The Best Buy Price Match Policy: Tips To Help You Save BIG

How Does the Best Buy Price Match Policy Work?

The price match policy at Best Buy can definitely save you some money if you know how it works.

If you find a lower price at a local retail competitor, or from a qualifying online retailer, Best Buy will happily match that price.

To get a price match, the item must be identical in terms of brand, model number, and color.

When in-store, just find a “Blue Shirt” and show them the competitor’s ad or website (via your smartphone or tablet) with the lower price displayed.

The Best Buy employee will then do all the legwork required to get you the lower price.

See Also: 7 Insider Tips to Save Money at Best Buy

Who’s Considered a “Local Retail Competitor”?

It’s a little technical, and ONLY applies to an in-store price match, but here are the main points:

  • 25-Mile Radius – Competitor must be on approved list (more on this below) and located within 25 miles of the Best Buy store you’re purchasing from.
  • New, Factory Sealed Products – Items gotta be brand spanking new and still sealed in the box. No open box specials, refurbished items, or “outlet” deals that are repackaged.
  • Warranty Required – Products must come with the same factory warranty as Best Buy.

Hack Alert: I think the 25-mile radius “policy” may have some wiggle room in it as I’ve been able to score a price match from a store over 40 miles away.

Which 19 Retailers Will They Price Match?

These days Best Buy will ONLY price match the following 19 retailers, they include some heavy-weights in the consumer electronics category and offer a great opportunity to find a lower price.

This applies for BOTH an in-store price match AND an online price-match.

  • Abt
  • Amazon
  • Apple
  • Bhphotovideo.com
  • BJ’s Wholesale
  • BrandsMart USA
  • Conn’s
  • Crutchfield.com
  • Dick’s Sporting Goods
  • Home Depot.com
  • Lowe’s.com
  • Menards.com
  • MicroCenter
  • Nebraska Furniture Mart.com
  • P.C. Richard
  • RC Willey
  • Sam’s Club.com
  • Target.com
  • Walmart.com

When shopping in-store, just show a Best Buy employee the product page from one of the above sites on your smartphone or tablet and they’ll verify the price and quickly get you a price match. The store MUST be on the above list and within 25 miles of the Best Buy your standing in.

When shopping online, you’ll need to either Start a Live Chat -OR- call them at 1-800-BEST-BUY for a price match request. From their site, “Best Buy will then review and verify the price match request on a Best Buy device.”

Which Items Won’t They Price Match?

These are there price match exclusions:

  • Refurbished Items
  • Clearance Items
  • Open Box Specials
  • Contract mobile phones sold by any online retailer.
  • Competitors’ service prices.
  • Special daily or hourly sales.
  • Items for sale Thanksgiving Day through the Monday after Thanksgiving.

Fairly small list. The biggest one is no Black Friday price matching.

Can You Get a Match After Your Purchase?

Yes, absolutely.

Also known as “Price Protection” or a “Price Adjustment”, this is when you buy something from Best Buy only to have the price drop via a sale or a new everyday low price.

Crappy feeling for sure! The good news for you is that Best Buy now offers 15-day price protection.

From the Best Buy website, “If we lower our price during the return and exchange period (15 days), we will match our lower price, upon request.”

Just keep your receipt and head back to the store to get the lower price.

For online purchases, call them at 1-888-BEST BUY (1-888-237-8289) and request your price adjustment.

See Also: All the Stores that Offer Price Adjustments (32 Retailers and Counting)

3 Insider Tips for Success:

Here are a few insider tips to make the Best Buy policy work for you.

1. Use the Amazon App

A very easy way to check Amazon for a lower price is with their free app (iOS, Android).

Use the app to scan the product’s bar-code when standing in the aisle at Best Buy. If Amazon has the item cheaper, you’ll get that price. No Prime membership required.

2. Costco and Sam’s are Local Competitors

Surprisingly, Best Buy considers warehouse clubs like Costco, BJ’s, and Sam’s Club to be local competitors. \

So if you find a lower price at any warehouse club, simply bring in evidence and show any “Blue Shirt”.

Look carefully at model numbers and SKUs as the product may look identical but in actuality be made specially for Costco and thus not be 100% identical to Best Buy.

Top Brands in Common: Samsung, LG, Apple, Vizio, Sharp, JVC, Canon, Nikon, Bose, Sony, and Yamaha.

3. “Local Competitor” Hack

Until recently, Best Buy would accept a price match from ALL local stores, not just one of the 19 large retailers that I listed above.

If you find a local competitor that has a lower price, but is NOT one of the 19 stores, TRY to get a price match anyways.

Since Best Buy changed their policy without any notice, I think you’ll still have decent success getting your price match.

I’ve been told manager’s are still being fairly lenient on this new policy as many shoppers aren’t aware of the change yet.

Ask the Reader: Have you ever used the price match policy at Best Buy effectively? If so, how much cash did you save and was it an easy process?


By Kyle James

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Janel Gandula

I had purchase a beats headphone last 6months ago can i returned it? The control volume is broken

Diane Heddinger

This is a fraud I tried to price match a TV and they said they could not do it with the Big Scree tv store so guess they pick and choose.

Keith

It’s true they do pick and choose. You have to escalate to a manger to get it done though. Worked for me.

John

A few months ago, I was perusing BestBuy.com, B & H, and Adorama as they are all within driving distance of Southwestern Connecticut where I now live after moving here from the Bronx. I was shopping for an InkTank printer by Epson, and found it at several retailers cheaper than what Best Buy had it online for. I utilized the Online Chat feature on the Best Buy website and conversed with Kathy (the Best Buy Rep). It took all of a 10 minute discussion and she matched the price without a problem. On another note, IF you’re shopping in store or online at B & H (bandhphotovideo.com or Adorama.com), they both price match as well. . .and since one is in Brooklyn, NY and the other in Manhattan, they like waging price wars on each other. Over Christmas, B & H surprisingly price matched Adorama on 3 for me that Adorama was out of stock on: the new iPad Pro 11″my ($50), Apple Air Tags ($10), and my MacBook Pro 16″ with M1 processor ($125). Adorama had been out of stock for several weeks, and weren’t going to have replenishment until post-holiday. I explained my case to B & H, and they graciously matched all three items so I could have them in time for the holiday.
Now, tomorrow morning, I’ll be calling BestBuy to price match two different LG AIr Conditioners (8000 and 9500 BTU) with a total price difference of $127!
Happy Savings!
John

allie

This is for real, altho I learned a hard lesson in doing this. I had ordered a tv on bestbuy.com…and I got a bit antsy about overpaying (because the tv was being sold cheaper by a couple hundred dollars…but right when I bought it, the price had changed higher.) So, the first cheaper price I saw was on Amazon.com, which was about $50 cheaper than the price I had got on bestbuy.com…I did a live-chat on bestbuy.com and it took a bit of time for them to check out the details, but I got my $50 refunded…That’s the good news…Now, the bad news…Had I just waited a week longer, closer to the end of 15 days, I would’ve seen TODAY’s price of the tv on bestbuy.com which was a bit over $200 less than what I paid for it…The point is, it’s best to wait out close to the 15 days and not get anxious that no prices will drop…I would’ve had $150 more had I done that ! I’m still beating myself up for not trusting that the price may go down further…It’s an expensive lesson, but hope others can learn from it.

Matt Bee

At least with Amazon, the product has to be “sold” by Amazon, not just shipped by Amazon. This eliminates a huge portion of Amazon’s inventory, which has often made the Amazon price matching useless for me.

Just Me

I see that you have updated this article, but it’s still not accurate.

It’s important customers are aware this is, for the most part, Best Buy’s nefarious means to get people to purchase using dishonest business practices — assuring them the difference in price will be refunded if it goes down within a certain time frame.

Makes you feel confident you can’t go wrong if you purchase from them as they will have your back. Nope. Not true.

They assure you of this, but if you don’t read the fine print of the exclusions, you wouldn’t realize that not only are the options few to actually qualify, but they do a little bait and switch during the purchase to ensure that you do not qualify.

If your purchase is part of a “bundle”, it does not qualify. I’ve had them add a “deal” to my receipt for $0.49 and then remove the $0.49 as part of a “bundle”.

This means when you attempt to get a price match, it doesn’t qualify. Even if you have them remove the $0.49 “deal”, it was purchased as a bundle, so it no longer qualifies.

I didn’t ask for this special $0.49 deal on my multi-hundreds of dollars purchase, so how can one regard this as anything but an intentional deceptive business practice? Please look around the internet — there are multiple class-action suits related to the supposed price match guarantee.

I went from being a happy consumer, feeling like the salespeople took really great care of us, to realizing we had been sold down the river.

I’m a cautious person and tend to ask a lot of questions about something that sounds too good to be true, which is what I did in this situation, but I believed what they told me.

And even if I read the fine print about bundles not qualifying, I would have been under the belief I had not purchased a bundle… because I didn’t.

They just added something to the receipt to make it appear that way.