I purchased a printer and was away on vacation for two weeks, upon my return o attempted to hook up my new printer. However the sealed carton did not include the power cord. When I tried to call Best Buy buy they told me to contact HP , when I called HP they told me to return the printer to Best Buy!! Now I was part their 16 day window so now what do I do??

I bought an LG 50″ Tv Sept 01, 2022
Service for LG has now told me I need to replace the screen (less than 3 months old) 2-3 weeks for delivery parts.
I would like to just exchange the TV for same model etc rather than wait for repairs to be done
Any suggestions LG said no exchange but will cover repair costs

Maybe you are the hero I need… Back in November, I suffered an apartment fire, in which I almost didn’t make it out alive . (This frames the series of events) I lost everything. Cellphones tablet, laptop etc. The fire was the morning of the 8 th I went to Best Buy on the evening of the 9th to get a phone so I could start rebuilding my life. I had been putting off up grading anyway… I wanted a Galaxy s22 ultra or an iPhone 14 pro max. I digress.. I needed a phone urgently, so I could communicate with friends and family, to assure them that I was alive and ok and to begin to put a life back together. I told the Best Buy cell phone sales guy what had led up to me coming in to purchase a phone. That is when things got sketchy. Although he seemed like a nice enough guy, … Even though I have good credit and had been approved to purchase the two mentioned top shelf phones previously, the sales guy 1st tried his hardest to make me switch back to Apple after my 8 year stint with Samsung. It went like this. Oh ok you want the S22 ultra. Well, looks like that would cost you about 1400.00 today, out the door. I was floored… I’ve never ever had to pay for a phone outright. He said that att wouldn’t allow me to finance. I knew there that something was up, but I needed a phone and it was close to 8:45 PM, and just minuets from closing. Ok ok fine I’ll take the pro max then. Oh I’m sorry, we don’t have any in stock. ( I knew that this was a lie because I checked before I went to the store. He fed me some line about the system acting up. Ok whatever. I need an phone and I have to get going. “Follow me sir. This is the iPhone 14 plus.” ( looks around like he’s about to tell me how to cure cancer or some s$&t. “Ima let you in on a little secret. This here phone is the exact same thing as the pro. I said “ it absolutely is not. The cameras are different for starters“ Ahh yea sir indeed they are, and this brings me to the secret. This plus is only 800.00 and is the same as the pro. Here’s how. You said that the cameras are different, you are correct. BUT!!! If you put the plus s camera on 4k the two models become identical. The cameras the same. ( At that point I knew this piece of crap kid with zero compassion nor empathy for what I’ve just been through, was scum bagging me. ) I had to go and knew that I had 14 days to return the phone so I told him to bag or and let me get on to the other 2000 things I had to do. Besides, maybe I’d grow to like the 14 plus and it’s price tag. The night of the 9th of November, I had a phone again. Fast forward to the 23rd I hate this GD phone. I ask att to make shure I’m within the 14 day grace period, they say yes. (I just happen to be on the phone with them about something else so I figured I’d ask) I head on over to Best Buy to return my phone and exchange it for what I actually wanted in the first place . They had both the Galaxy and the pro max in stock and if the kid told me I had to pay outright, I’d just return the phone and go to att for my phone. Att had even credited me the 45.00 that Best Buy was going to charge to restock. ( I was just going to replace all of my electronics at best buy to make it easy for myself. ) I get sent to the geek squad line to return the phone. Wait for 30 minutes . Let an elderly gentleman ahead of me… I get to the counter and the guy from geek squad tells me I have to go to a regular register. Ok fine. I got to the register. When i get to the checkout, I notice the sales guy chatting with the manager and very slick like pointing at me… he then comes over and asks me why I’m not on the geek squad line.., tools him the guy told me to go to the register… I get to the part where we’re found to scan things back in and return them and the manager comes over and said ( this is an actual quote ) “I’m sorry sir, but you’re not going to be able to return that phone. Your past The grace period.” {shakes head in smug amusement} No I am not. Today is the 14 th day ergo, I’m within 14 days. No sir, we add an extra day to the purchase date, so technically today is the 15th day. So you’re going to tell me that you arbitrarily throw a day in there without telling anybody and I can’t return the phone within the allotted time period, because you say a day exists that didn’t exist previously do I have that right? That’s correct, sir that’s more or less the case. I said so so what you’re telling me is I’m stuck with an $800 paperweight because I hate this fucking phone. I didn’t wanna buy in the first place, but that kid followed me to it with no f$&@ing choice. site, I’m going to have to ask you to calm down and leave the store . You want me to leave the store without exchanging what I came here to exchange within the allotted time. I said here is a calendar, it shows 14 days. Here is a calculator. you take these two dates. Subtract this one from this one has 14 days it’s not fu^*#ng 15th there’s no extra day. This is how many days it is this is your policy says… “no sir our in store policy is different.” This point obviously I’m irate so I start asking the kid because he’s 25 feet behind the manager… “do they pay more to sell that piece of shit phone to people and now you don’t wanna give up the sale because it’s a bigger commission? What do they pay you to lie to customers in order to funnel them to the pos 14 plus? “ Astounding! I come in here the day after I almost die in a fire to buy a phone because I need one. Mine burned. You lie to me about inventory you lied to me about financing and you sell me this piece of crap? That’s remarkably sociopathic. Your mom should be proud and your manager with that whole gaslighting bit. This is a really classy store. you’re knocking out the dark triad of psychology right here. At that point I left the store. Att says they can’t do anything, apple says they can’t do anything. So now I’m here with… Read more »

The idea that 14 days is a reasonable warranty on expensive electronics it’s insane. You didn’t really mention the unreasonableness of their policies I appreciate what you’re trying to do however it’s just unreasonable to expect people to return something that is faulty that cost them potentially thousands of dollars in 14 days.

And then if you do return it they’re not wanting to refund your money you know what company viable company in the US Has a policy that is so unreasonable and unfair? Not target not Walmart not anybody who successful one Best Buy I don’t think has the confidence to back up their material I think they’re going to have a problem surviving will never do business with them again after our problem they were not reasonable they were not considerate they were not polite. Plus what we bought from that was faulty so consider yourself warned.

Here’s a hypothetical question:

Best buy has an “open box” price (often 50% less than MSRP) for selling items that have been previously returned.

What would stop someone from buying the item new, returning it and having a friend buy it for them the next day at the “open box” price?