Whether you’re looking for ice cream, a new pair of socks, or car batteries, Walmart has it all. However, Walmart’s return policy can get a bit tricky, especially given they sell such a vast variety of items. If you recently bought a car battery at Walmart, you may be curious whether it follows Walmart’s standard return policy, or has a manufacturer’s warranty of its own. In this article, you’ll learn the ins and outs of Walmart’s car battery return policy so you can make the most of it when needed.
What Car Battery Brands Does Walmart Sell?
EverStart is the brand of car battery that all Walmart locations sell.
They sell several different variations of EverStart car batteries, including:
– EverStart Value
– EverStart Plus
– EverStart Maxx
Do ALL Car Batteries at Walmart Have the Same Return Policy?
All car battery brands at Walmart follow the same return policy in that Walmart allows for returns and exchanges on new car batteries within 90 days of purchasing the batteries.
However, after those 90 days are up, depending on the specific type of warranty your car batteries have (or don’t have) will determine how long you have to replace the batteries.
Within the EverStart car battery brand, the different variations of batteries come with different warranty time frames.
– EverStart Value: 1-year warranty
– EverStart Plus: 2-year warranty
– EverStart Maxx: 3-year warranty
The price difference in these 3 batteries is also something to take into account when deciding which warranty you might want.
I used my 2004 Chevy Silverado as a guide and priced the 3 variations of EverStart batteries and it broke down like this (see screenshot above):
– EverStart Value: $69.74
– EverStart Plus: $109.76
– EverStart Maxx: $139.84
So you’ll have to decide if you want to pay upfront for a longer warranty, or roll the dice on the 1-year “Value” battery.
What is the Manufacturer’s Warranty?
Even though Walmart has a standard 90-day return policy, all Walmart car batteries have at least a 1-year manufacturer’s warranty.
Some batteries even have a warranty period of up to 3 years.
As mentioned above, EverStart Value has a 1-year warranty, EverStart Plus has a 2-year warranty, and EverStart Maxx has a 3-year warranty.
When Do I Contact the Manufacturer Rather than Return the Battery to Walmart?
It’s likely the easiest choice to take your car battery to Walmart and file a warranty claim at Walmart, rather than contacting the manufacturer.
If the standard Walmart 90-day return policy has passed, but you still have time under the manufacturer’s warranty, you should still first go to Walmart to file an EverStart warranty claim.
To file your EverStart warranty claim at Walmart, tell an employee in the automotive department that you’d like to file a claim for your car battery.
Don’t forget to bring the battery and your receipt with you.
How Can I Tell if My Battery is Bad or Defective?
There are several signs that you have a bad or defective car battery, including:
– Your car is slow to start.
– Your car clanks or clicks, but won’t start.
– Your car’s dash light will turn on, but your car won’t start.
While it’s inevitable that an old car battery will have some problems, if you recently bought a car battery and notice the above signs, it’s worth trying to return for a new battery.
What If I Ordered My Car Battery via Walmart.com?
If you ordered your car battery via Walmart.com you can still return it, you’ll just have to do so in person.
Visit your nearby Walmart Auto Care Center or the automotive section of your Walmart to return your car battery.
Be sure to have your Walmart.com order number with you to verify proof of purchase.
From there the Walmart employee will test the battery you are returning to check if it is in fact not working.
From there you’ll have a choice of receiving a refund OR making an exchange for another car battery.
Ask the Reader: Have you ever had to use Walmart’s return policy on car batteries? Did you end up using the manufacturer’s warranty or Walmart’s return policy?
By Kyle James
Photo credit to Mike Mozart.