Is It Possible to Make an Amazon Return After 30 Days?

Updated November 9, 2021 by Kyle

I’ve written about the Amazon Return Policy in detail so I won’t reinvent the wheel with this post, but rather I want to talk about a clever Amazon return policy hack that I think you will find useful. It has to do with trying to return something after 30 days. If you’ve ever tried to do this on their website, you’ve noticed that items become “unreturnable” 30 days after the date of delivery. But alas, I have a clever workaround and here are the details to make it work for you…

Is It Possible to Make an Amazon Return After 30 Days?

How I Made It Happen

I just started a Live Chat session with Amazon and asked if I could make a return even if it was after 30 days.

Make sure to go through the automated chat first then ask to speak to a human.

Pretty simple, right?

I told them that I was a few days over 30 and asked if there was any way they could make an exception.

The live chat operator verified if the return window had indeed closed, then immediately got back to me and approved the “beyond 30-day” return.

Amazon Live Chat

Will It Work For All Prime Members?

I think so, YES.

You literally have nothing to lose so you might as well try it.

If for some reason they won’t let you return something after 30 days, selling the item on eBay is always a good fall-back option.

How Often Can I Do This?

I’m thinking this has something to do with how often you order from Amazon.

My family places a couple Amazon orders every week and spends quite a bit of money in a calendar year.

It would make sense that Amazon is much more likely to take back a return after 30 days if you’re a frequent shopper as they want to keep you a “happy” shopper.

Let me know in the comments if you have any evidence to backup or refute my claim.

BONUS: You Might Even Be Able To Keep the Item

Amazon calls it a “Returnless Refund” and it means they don’t want the item back for one reason or another.

I was surprised that Amazon not only let me return something after 30 days, but they told me to keep it as well.

I’d call that a win-win dealio for sure.

Ask the Reader: Have you ever asked for an Amazon return after your 30-day return window was closed? How did it work out?

By Kyle James


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Thank you so much for this- I didn’t even know Amazon had a live chat. I had to go through an automated chat first but then asked to chat with a real human. I was then allowed to return my item that was 17 days past the return window for a refund minus a 20% restocking fee. The fee was a bummer as it was a $400 item, but better than keeping something I didn’t need. Thanks for the help!

Lynn H

Thanks so much for this information. I never knew about the Chat feature and like the other person said I had to go through the automated chat first to get to a live chat representative. I explained I had missed the window by literally a few hours and after checking my account (I too am a very very frequent Amazon shopper, use subscribe & save and have spent a fortune with them) and when she returned to the chat she said she had issued me new return labels for my three items and I got an extra week! So thanks so much for your advice!!

L. Anthony

Tried it and it worked! 1 month past refund window. Thanks!


I just followed your advice and it worked. It was a very expensive item and they did not even want it returned. I was 10 days beyond return date and found out item could not be used in Massachusetts. Now I have to figure how to dispose of it.


I was curious to know if I could get a refund 4 days past the return window. I saw your post and decided to give it a try. Welp, it worked! The agent gave me one more week from the day I contacted customer service to return my item. I didn’t think it would work!


Thank you so much! I was more than 30 days over an item and the chat wouldn’t allow the return. I asked to speak with a rep and I got the ‘one time courtesy’ return! They don’t want the item but I got my money returned! I’ve already spent a fortune on my niece’s wedding, I had trouble finding a dress and wasn’t thrilled with the one I got, but had no other choice. Fortunately my friend came through with a better one I can borrow, so I’m quite relieved!


Thank you so much. It worked for me as well. The hubcaps I ordered didn’t fit my car. I ordered a replacement thinking I would get around to the return…later finding out that 30 day rule. I ordered these in August so I am way past the 30 day rule mid December! They gave me a refund and told me I didn’t need to return them…of course I gave them my order number to show that I had gotten the correct size from them as well and that might have helped.