Is It Possible to Make an Amazon Return After 30 Days?

Updated September 15, 2022 by Kyle
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I’ve written about the Amazon Return Policy in detail so I won’t reinvent the wheel with this post, but rather I want to talk about a clever Amazon return policy hack that I think you will find useful. It has to do with trying to return something after 30 days. If you’ve ever tried to do this on their website, you’ve noticed that items become “unreturnable” 30 days after the date of delivery. But alas, I have a clever workaround and here are the details to make it work for you…

Is It Possible to Make an Amazon Return After 30 Days?

How I Made It Happen

I just started a Live Chat session with Amazon and asked if I could make a return even if it was after 30 days.

Make sure to go through the automated chat first then ask to chat to an actual human.

Pretty simple, right?

I told them that I was a few days over 30 and asked if there was any way they could make an exception.

The live chat operator verified if the return window had indeed closed, then immediately got back to me and approved the “beyond 30-day” return.

Amazon Live Chat

Will It Work For All Prime Members?

I think so, YES.

You literally have nothing to lose so you might as well try it.

If for some reason they won’t let you return something after 30 days, selling the item on eBay is always a good fall-back option.

How Often Can I Do This?

I’m thinking this has something to do with how often you order from Amazon.

My family places a couple Amazon orders every week and spends quite a bit of money in a calendar year.

It would make sense that Amazon is much more likely to take back a return after 30 days if you’re a frequent shopper as they want to keep you a “happy” customer.

Let me know in the comments if you have any evidence to backup or refute my claim.

BONUS: You Might Even Be Able To Keep the Item

Amazon calls it a “Returnless Refund” and it means they don’t want the item back for one reason or another.

I was surprised that Amazon not only let me return something after 30 days, but they told me to keep it as well.

I’d call that a win-win dealio for sure.

Ask the Reader: Have you ever asked for an Amazon return after your 30-day return window was closed? How did it work out?


By Kyle James

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Heather

I just did this with an item that was 7 days past the return window and it worked. Thanks for the idea.

Patti

Thank you for this tip! This just worked for me. So happy!

Sarah

Oh my goodness, thank you for posting this! Just tried it and it worked! Followed your “kill em with kindness” request and they were happy to help! Thank you, thank you, thank you!

Michele

Thank you! I just did this for 3 items that were 1 to 3 days past the return window. I do order A LOT from Amazon.

sandy

did not work for me. this was a month after the return window closed. bought a (still new) small computer part i didn’t need anymore but they told me to email the manufacturer first and then go back to amazon if the manufacturer is unable to help. they said they will try to escalate the request and get a supervisor’s approval for return if the manufacturer can’t help. In other words, im out of luck. Glad it worked for everyone else though!

Sara

I’m having a hard time figuring out how to start a Live Chat Session. Is it possible it isn’t available to me?