The Home Depot Military Discount: Time to Cut Through the Confusion

Updated August 10, 2022 by Kyle
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Until recently, the Home Depot did not have an official military discount printed anywhere on their website. This has created a lot of confusion as vets and active military try to figure out what, if any, military discount exists. So I thought I’d take this opportunity to investigate these new changes and see what I could find out. What I discovered was really enlightening. Hopefully you can take advantage of this information at the Home Depot and save some money. Let’s get into it…

Home Depot Military Discount: Time to Cut Through the Confusion

What Exactly is the Home Depot Military Discount?

I went straight to the top and called the Home Depot corporate office and spoke personally with a big-whig who basically read me their internal “military discount” policy.

Essentially the discount breaks down into 2 main categories:

1. The Everyday Discount:

The “Everyday” discount at the Home Depot is a flat 10% off and it’s available 365 days a year.

It’s good for four types of service men/women:

– Active military

– Reserve personnel

– Retired veterans who served for at least 20 years.

– Those with a Service-Connected disability.

2. The Holiday Discount:

The “Holiday” discount is also 10% and is good for all other veterans who don’t fit into the four “everyday discount” categories above.

But…it’s only available on these 3 holidays: Memorial Day, 4th of July, and Veteran’s Day.

See Also: Lowe’s Military Discount: If You Served, It’s a No-Brainer Way to Save

Do I Need to Show Proper I.D.?

Yes.

This is especially true when getting the “Everyday” discount.

You’ll need to show one of these eight ID’s when registering for the discount (more on how to do this later):

  • Active Duty Military ID card w/ picture (Green Background)
  • Retired Military ID card w/ picture (Blue Background)
  • VA Card with word “Service” on it.
  • DD-214 form.
  • Valid driver’s license with the U.S. flag  -OR- “Veteran” designation.
  • A service-connected VA Medical Center card.
  • Common Access Card (CAC).
  • Active Military and Retired Military ID card for spouse or dependents. (Yellow/Beige Background)

I’m not sure what evidence is required to get the “Holiday” discount.

Please let me know in the comments if you have the answer to that question.

See Also: Veteran & Military Discounts: 90+ Places Where Heroes Get a Deal

Can the Discount Be Used Online?

As of December 2021, YES you can use your discount online and in-store.

Because of this, you need to create a Home Depot account and then GO HERE to get your military status in their system.

You can also scroll down this page until you see “SERVING MEANS SAVINGS” and click on Learn More. See screenshot above.

You’ll then be guided through the process of registering for the military discount.

The good news is you only need to register ONCE and then you can use the discount online and in-store forever.

The 10% discount will be tied directly to your online account, so when you shop the Home Depot website, the discount will automatically be applied to your purchase.

What Do I Do When Checking Out In-Store?

First of all, you still need to register online or via the Home Depot app for the in-store discount just like you do for the online discount.

NOTE: Keep in mind that when using the Home Depot app you need an iPhone with iOS 13 or newer -OR- Android 10 OS or newer for an Android smartphone.

Follow the same exact directions that are posted above in the “Can the Discount Be Used Online?” section.

Then when you’re shopping in-store, you’ll have to present a Virtual ID (see picture above, looks similar to a QR code) on your smartphone for the cashier to scan in order to get your 10% discount.

The best way to make this happen is to download the Home Depot app and login to your account via the smartphone app.

That way it will be really easy to pull up the Virtual ID for them to scan.

Here’s EXACTLY how to find the barcode within the Home Depot app: (thanks Gail!)

  1. Go to Menu, then My Account.
  2. Then tap Account, to access the drop-down menu.
  3. Next tap Military Discount Benefit.
  4. Then the Barcode will pop up.

Below is an iPhone screenshot to show you exactly where you’ll find it.

Unfortunately, if you DON’T have a smartphone you can no longer get the discount which is a TERRIBLE move by the Home Depot.

Are Spouses or Dependents Eligible?

YES….and no.

Spouses absolutely are eligible to also get the military discount.

Unfortunately, dependents cannot score the savings.

Are Any Items Excluded from the Discount?

Yes, unfortunately there are a few exclusions.

Here are the most notable:

– Installation Services: Think carpet, blinds, tile, HVAC, closet shelving, and windows.

– Special Purchase Appliances: If you have to buy the appliance at the special services desk then you probably won’t get the 10% discount.

– Some Commodity Products: Includes some lumber, wire, and building materials.

– Value Priced Merchandise

– Tool Rental Fees

– Delivery and Freight Fees

– Gift Cards

Is There a Maximum Discount?

Yes.

While you can use the discount as often as you want, you’re restricted to a $400 maximum annual discount.

So the discount will be good on the first $4,000 you spend every year.

Can It Be Combined with Other Discounts?

No.

You cannot combine the Home Depot military discount with coupons or other discounts of any kind.

So What’s the Big Controversy?

Because the Home Depot does not post an official military discount policy online, or in their stores, it’s often misinterpreted by managers and cashiers.

This leads to a lot of confusion and frustration among veterans and active military members.

I’ve read of some HD managers refusing the discount altogether and some cashiers being completely unaware of its existence.

I think if the Home Depot corporate office came out with an official policy, and made it easy to register (like Lowe’s), all of this confusion would go away.

UPDATE: Home Depot now lets you verify your military status online and then you can use your discount BOTH online and in-store.

Visit THIS PAGE and Scroll down the page until you see “SERVING MEANS SAVINGS” and click on Learn More.

Keep in mind that you MUST create a Home Depot account first.

Why Shouldn’t I Just Shop at Lowe’s?

Many vets don’t want to jump through the hoops mentioned above and DON’T want to create a Home Depot account.

Some also don’t have a smartphone, making it impossible to get the discount in-store.

Thus many are opting to shop exclusively at Lowe’s where their military discount is much easier to use.

There’s no doubt the Home Depot is losing a lot of business because of this.

Your military information at Lowe’s is put into their system JUST ONCE and you get your 10% discount every time you shop, no questions asked, and no need for a smartphone.

Come on Home Depot, it’s time to copy your competitor and do the same!

I’d also like to see them open up their “Everyday” discount to ALL vets. After all, isn’t a vet a vet? They are in my book.

Ask the Reader: Have you ever asked for a military discount at the Home Depot? Was it an easy process or not worth the hassle?

Final Note: If you have some further information that I don’t have in this article please leave a comment and I’ll be sure to investigate, thanks.


By Kyle James

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Fed up

Just been thru this with home depot n decided to shop Lowes To much hassle i believe they did this to keep from having to give a discount Every vet should boycott hd

Lar

I tried today with my ID, Was told its only done using the HD APP on phone, The sales person mentioned that the APP was in placed to keep from the cross shairing of information used for the 10% discount that was happening.
I mentioned that if that was the case then a smartphone was a lousy way to do this since we alll carry a govenment issued ID that is a lot harder to share that a Smartphone app…. And as mentioned dumb phone holders are SOOL …….I do like LOWES do it once and provide a phone # and they honor the policy.

James Smith

This is stupid, tried to find how to install, no luck , no one at the store could help me either, guess i’ll Go to Lowe’s

John

I totally agree..I went to the Customer Service Dept at Home Depot Apex, NC location for help and got no help at all!! Stick with Lowe’s..A heck of a lot easier and the staff is much more helpful and polite.

Nick

This is garbage, they put a $400 cap annually on the discount …. Shop at lowes

Rod

HD lost my business after they restricted the discount to only those who have smart phones. I believe they are making the process so complicated because they plan to get rid of it all together.
But, they support our veterans right? BS

Tim

This is a ‘dark of night’ back room policy change by a pathetic CEO and board. Your statement that HD ‘looses’ money is gramatically and technically incorrect as it brings in a lot of customers who would otherwise go elsewhere which is what I plan to do. I spend many thousands of dollars each year at HD to fix up and maintain my home. Thousands of military vets should and will ‘march’ to Lowes instead.

Patsy mullen

Think they have gone WOKE anti American

Dominic Peacock

By what service does homedepot use to verify you military service? I mean when registering for discount it does not ask for any proof so how does it know?

Remo M.

We’ve watched the chaos for years with this and our local military group. I just looked into it to see if it settled down. The online application doesn’t show ID is required and is deceptive (blast it) but a couple quick searches on the internet shows some form of military ID is required which makes sense until they ask you to send private info online – do not do it (and they can’t accept encrypted ID).

Go to Lowes if you can because this has been abominable for years. But the bottom line seems to be both CEOs supported the last administration and didn’t balk at the voting rights being stripped which means they don’t support us. When I can, I shop a local mom-pop hw store and thank goodness I’ve been able to do that alot.

Howard

The official discount no longer covers most lumber or building supplies including wire. It was previously across the board. Lowes is the same. Support your local hardware store.

Vince

Yes I shop a Lowes, the one thing that make it even more troublesome with Home Depot is that even if you have an account, When you go to store and open app, you have to login with password to get the QR code to scan. So if you didn’t bring your login information then you are out of luck. This happen to me a number of times, Lowes is much more user friendly. Home Depot sucks on this change in my view!

Mona

I just went to Home Depot today. I was not aware of the military discount change until I was at the register. The clerk told me that they no longer give the discount on the register. This was disturbing to me. As I walked to my car thinking about the were is the nearest Lowe store.

Bruce Snyder

I just bought a sheet of plywood at HD. The clerk scanned my HD military discount QR code. It was refused for the plywood. Lowes is so simple. I’m off to Lowes. No more HD purchases for me.

Dave

No discount on lumber at Lowes as of this month March.

Sal

I will not upload my DD214 online. We’ve already had a data breech with Home Depot. I tried to apply in person and was told no, had to do it online. I complained via email to Corporate and they haven’t bothered to respond. My driver’s license shows I am a vet but Home Depot won’t accept it any more. So Long, Home Depot!

Timothy Johnson

I did the app, it doesn’t ask for a dd 214. It doesn’t ask anything other than separation date and name. I’m thinking anyone could sign up as long as the made up a separation date.
It is however very user unfriendly. You have to fumble through to find the QR code, and apparently the QR code changes from time to time so a screenshot may only work for a short period of time. The only good thing I will say is it seems the clerks and stores are on the same page, finally. I rather just do lowes whenever possible.

Ruth

I had to install the app on my phone in order to get my military 10% discount check out girl made the process painful and embarrassing. I asked what happened if I didn’t have a smart phone on me and she said I’d have to go to customer service each time to have them print out a code to use.

The cashier said they are doing the app because of too many fake military ids getting that 10%. I say BS on that seriously too many people faking to get that 10%? If they actually checked. Half the time they never checked for the ID I just told them I was military they said OK as I’m trying to show them they didn’t care…LOL

Also, this seems risky with security breaches now my info is on their app and they can spam me to buy. (I believe that is the real reason) they want our information on the HD app so they can use their analytics to track our spending and tell us what they think we need to buy. Way too intrusive to force this for only 10%. They will do a crappy job at analytics, and security.

The check out person was very helpful in a condescending sort of way as if I didn’t know how to use my phone. All the lights in the parking lot were out closing was 2 hours away, rude checkout events every time I go to HD, and navigate through the ridiculous plastic cubes with my stuff to pay or self check out that really doesn’t seem like self checkout. I’m paying my card off and going back to Lowels or better yet Ace Hardware! HD is a hit an miss for helpful people but it’s gotten way worse the owner must have retired and the woke kiddos are running the store now.

mike pugh

I just went thru the same thing at HD I got to register and gave lady my military ID she told can’t accept that have to use a phone .. I am 70 yo 26 yrs in service I don’t have a smart phone just a flip phone I went home called HD and canceled my credit card with them guess helping the vets don’t exist with HD anymore. will go across the road to LOWES

Kevin Cee

Have a retired Navy cousin who works for Home Depot, he tells me to shop at Lowes, says HD does not really care to give vets a discount…I’ve been shopping at Lowes for years…SEMPER FI

msh

As of yesterday, we were informed at the register that Lowe’s no longer applies the discount to several item categories: lumber and appliances in particular. Still better than Home Depot, but very disappointing.