The Home Depot Military Discount: Time to Cut Through the Confusion

Updated April 20, 2022 by Kyle
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Until recently, the Home Depot did not have an official military discount printed anywhere on their website. This has created a lot of confusion as vets and active military try to figure out what, if any, military discount exists. So I thought I’d take this opportunity to investigate these new changes and see what I could find out. What I discovered was really enlightening. Hopefully you can take advantage of this information at the Home Depot and save some money. Let’s get into it…

Home Depot Military Discount: Time to Cut Through the Confusion

What Exactly is the Home Depot Military Discount?

I went straight to the top and called the Home Depot corporate office and spoke personally with a big-whig who basically read me their internal “military discount” policy.

Essentially the discount breaks down into 2 main categories:

1. The Everyday Discount:

The “Everyday” discount at the Home Depot is a flat 10% off and it’s available 365 days a year.

It’s good for four types of service men/women:

– Active military

– Reserve personnel

– Retired veterans who served for at least 20 years.

– Those with a Service-Connected disability.

2. The Holiday Discount:

The “Holiday” discount is also 10% and is good for all other veterans who don’t fit into the four “everyday discount” categories above.

But…it’s only available on these 3 holidays: Memorial Day, 4th of July, and Veteran’s Day.

See Also: Lowe’s Military Discount: If You Served, It’s a No-Brainer Way to Save

Do I Need to Show Proper I.D.?

Yes.

This is especially true when getting the “Everyday” discount.

You’ll need to show one of these eight ID’s when registering for the discount (more on how to do this later):

  • Active Duty Military ID card w/ picture (Green Background)
  • Retired Military ID card w/ picture (Blue Background)
  • VA Card with word “Service” on it.
  • DD-214 form.
  • Valid driver’s license with the U.S. flag  -OR- “Veteran” designation.
  • A service-connected VA Medical Center card.
  • Common Access Card (CAC).
  • Active Military and Retired Military ID card for spouse or dependents. (Yellow/Beige Background)

I’m not sure what evidence is required to get the “Holiday” discount.

Please let me know in the comments if you have the answer to that question.

See Also: Veteran & Military Discounts: 90+ Places Where Heroes Get a Deal

Can the Discount Be Used Online?

As of December 2021, YES you can use your discount online and in-store.

Because of this, you need to create a Home Depot account and then GO HERE to get your military status in their system.

You can also scroll down this page until you see “SERVING MEANS SAVINGS” and click on Learn More. See screenshot above.

You’ll then be guided through the process of registering for the military discount.

The good news is you only need to register ONCE and then you can use the discount online and in-store forever.

The 10% discount will be tied directly to your online account, so when you shop the Home Depot website, the discount will automatically be applied to your purchase.

What Do I Do When Checking Out In-Store?

First of all, you still need to register online or via the Home Depot app for the in-store discount just like you do for the online discount.

Follow the same exact directions that are posted above in the “Can the Discount Be Used Online?” section.

Then when you’re shopping in-store, you’ll have to present a Virtual ID (see picture above, looks similar to a QR code) on your smartphone for the cashier to scan in order to get your 10% discount.

The best way to make this happen is to download the Home Depot app and login to your account via the smartphone app.

That way it will be really easy to pull up the Virtual ID for them to scan.

Here’s EXACTLY how to find the barcode within the Home Depot app: (thanks Gail!)

  1. Go to Menu, then My Account.
  2. Then tap Account, to access the drop-down menu.
  3. Next tap Military Discount Benefit.
  4. Then the Barcode will pop up.

Below is an iPhone screenshot to show you exactly where you’ll find it.

Unfortunately, if you DON’T have a smartphone you can no longer get the discount which is a TERRIBLE move by the Home Depot.

Are Spouses or Dependents Eligible?

YES….and no.

Spouses absolutely are eligible to also get the military discount.

Unfortunately, dependents cannot score the savings.

Are Any Items Excluded from the Discount?

Yes there are a few exclusions. Here are the most notable:

– Installation Services: Think carpet, blinds, tile, HVAC, closet shelving, and windows.

– Special Purchase Appliances: If you have to buy the appliance at the special services desk then you probably won’t get the 10% discount.

– Gift Cards.

Is There a Maximum Discount?

Yes.

While you can use the discount as often as you want, you’re restricted to a $400 maximum annual discount.

So the discount will be good on the first $4,000 you spend every year.

Can It Be Combined with Other Discounts?

No.

You cannot combine the Home Depot military discount with coupons or other discounts of any kind.

So What’s the Big Controversy?

Because the Home Depot does not post an official military discount policy online, or in their stores, it’s often misinterpreted by managers and cashiers.

This leads to a lot of confusion and frustration among veterans and active military members.

I’ve read of some HD managers refusing the discount altogether and some cashiers being completely unaware of its existence.

I think if the Home Depot corporate office came out with an official policy, and made it easy to register (like Lowe’s), all of this confusion would go away.

UPDATE 12/20/21: Home Depot now lets you verify your military status online and then you can use your discount BOTH online and in-store.

Visit THIS PAGE and Scroll down the page until you see “SERVING MEANS SAVINGS” and click on Learn More.

Keep in mind that you MUST create a Home Depot account first.

Why Shouldn’t I Just Shop at Lowe’s?

Many vets don’t want to jump through the hoops mentioned above and DON’T want to create a Home Depot account.

Some also don’t have a smartphone, making it impossible to get the discount in-store.

Thus many are opting to shop exclusively at Lowe’s where their military discount is much easier to use.

There’s no doubt the Home Depot is losing a lot of business because of this.

Your military information at Lowe’s is put into their system JUST ONCE and you get your 10% discount every time you shop, no questions asked, and no need for a smartphone.

Come on Home Depot, it’s time to copy your competitor and do the same!

I’d also like to see them open up their “Everyday” discount to ALL vets. After all, isn’t a vet a vet? They are in my book.

Ask the Reader: Have you ever asked for a military discount at the Home Depot? Was it an easy process or not worth the hassle?

Final Note: If you have some further information that I don’t have in this article please leave a comment and I’ll be sure to investigate, thanks.


By Kyle James

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Marine wife

Agree 1,000%. To make matters worse, you can’t do a screen grab of the QR code to make it available on your home screen because they say they’ve set it up to change regularly…you have to go into the app every. single. time. Yes, Lowe’s get’s our business.

Al

Military discount capped at 400 a year @ Home Depot
Lowes, no cap! Bye Home Depot I am going to Lowes and your other Home Depot Competitors now! I spent about 350,000 dollars at Home Depot in the last 7 years! That will be cut down to 4000 a year now! Bad business Home Depot Really bad business decision!!!

Tom M

can the discount be applied to carpet purchase but not installation ?

Tanya Piker

I addressed the issues with CEO, Craig Menear and got transfered to a customer representative . Did not do any good to point out problems that many veterans face..
Of course got the run-around and nothing done.
Issues: veterans without smart phones or older phones without capability to scan codes
Many veterans do not have an Iphone or ipad to conduct instore purchases.
A problem has been created so that we cannot get the discount for in store purchases;must order online.
Many veterans do not or cannot afford to have a computer or pay for internet.

Products or services excluded

  • Now there are restrictions that limit what discounts can be applied. As an example: :Some commodity products (i.e. Lumber, Wire, Building materials)
  • Value priced merchandise 
  • Appliances
  • Tool rental fees
  • Labor items
  • Gift cards
  • Services, including freight and delivery
  • Tub and shower liner installation
  • Blinds installation
  • Custom Closet and Shelving
  • Storm window replacement
  • Tile installation
  • Heating and Cooling: Including HVAC installation, repair, and replacement.
  • Fence, generator, or shed installation
  • Ceiling fan installation
  • Special buy appliances

So Home depot, what damn good is the discount?
Go shopping somewhere else.

J K

The new system is a massive hassle. I’m active duty and have sent them copies of my PCS orders and my duty history brief — both of which require redaction before sending them. I keep being told the documents are too old or have expired (the duty history brief was pulled just three weeks ago). Now I’m waiting to hear back from the “SheerID” company that’s supposed to be processing all of this. I get the sense they’re trying to make this discount as hard as possible to obtain. Before, I could just show my CAC at the store. The Lowe’s process took seconds and all I have to do is give them my phone number when I check out.

Karla

I was just refused at Home Depot. I will switch to Lowes from now on.

nicky g

They need to change!!!! Enter your phone number for a discount is the best way I hate carrying around a phone. Guess I will have to go to Lowe’s more often.

Get onboard home depot change is good………..

MackB

I am IT savvy and have an Iphone, an account, and the stupid QR code everytime I shop. It is difficult, especially since my Homedepot is on the only spot in my area that I do not have cell service and does not connect when I am in the store – a convenience I enjoyed (you guys know)… Now it has become such a hassle to do this, and I have yet to actually get a discount after three tries (yes account, yes registered, yes QR code, no discount…). Hello Lowes.

Norman steele

Well it look like I’ll be shopping at lowes from now on this BS home depot going to lose a lot of money. I’ve shop and got the military discount for years at home depot …but no more. Lowes going to get my business from now on.Home Depot can go to hell.

DaPal69

I just saw that Home Depot limits military/veteran savings to $400 annually. They have also excluded building materials, lumber, wire, appliances, etc. This change is bad for veterans.

Marilyn Martiny

Really sad! My poor veteran husband suffers from dementia and the one thing that gave him pride was showing his veteran status on his license when we would go to Home Depot. Will never go there again. I will not let him feel the hurt of rejection by this company. Very sad when a true veteran can’t work the new technology due to illness so is not allowed to use a benefit offered only if he has his mind functioning! What a way to say Thankyou to our vets!

Billy Active Duty

It’s totally strange what you are glossing over here… You know, prior to 2022 I as an active duty service member could walk into any home depot, purchase an item and get 10% off just by showing my military ID.. No app, no registration, no hastle, nada.

Now, I have to register, submit all my data to home depot online, hopefullly they are safely maintaining it, I have to either hope they can find my account or I have to install their app that is running all the time.

I typically chose HD over other stores because of some loyalty. Now we can remove all the pretense ( I’m going to shop at where ever gets the biggest discount which will likely be amazon, just like I’m sure they are looking to monitor, sell and monitize the spending patterns of the people who will register). Again, a 10% discount really only takes the tax off in most places, so it is marginally competitive with the Exchange, and that it is capped now at 400$ and has more exclusions like lumber and other building materials, it’s not nearly as good as it used to be.

I never shopped at Lowes because they require the same registration. No thanks, 10% so you can monetize my data just isn’t worth it. So for me, HD just made the Lowe’s list.. So I’ll shop at amazon, online stores, or better yet, buy local hardware store or locally owned ACE true value before I go the big box store route like HD and Lowes..

Carolyn Lance

I have military ID in your system but I need to change my phone number and email . What do I need to do?

Karl

We have a HD in my town, but have to drive 30 min to another town for Lowe’s. I’ve spent lots more than $4K per year at my local HD and have always used the vet discount. I’ve had problems with the discount on some items such as sheetrock with HD, but have never had such issues with Lowe’s. Since HD came out with the limit nonsense, and tying it to a stupid app that errors out when trying to set it up, I do the drive and go to Lowe’s. No limit, no fuss, veteran parking spaces and real appreciation. Sorry HD, you just lost business.

Howard Mitchell

I’m a 60% Disabled American Veteran trying to live on social security and V.A. Disability Compensation. I cannot afford to purchase a Smart Phone. I have been getting the Military Discount for years at Home Depot and for them to deny me that discount in the future solely because I am a poor man and can’t use their new system is asinine on their part. Thank goodness I still have the Lowes” My Lowes ” card and can get the military discount there for my future purchased. .

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