Dillard’s is considered a top fashion retailer that provides a wide variety of products. However, whether you’re second-guessing your in-store purchase or don’t like how your online order looks in person, you can still return these items by following Dillard’s return policy, but be warned, it’s pretty darn strict. Discover the exact return requirements, some of which are VERY crappy, and many of which are not to be found on the Dillard’s website.

How Many Return Days Does Dillard’s Allow?

30 days.

You only have 30 days from when you purchased the item at Dillard’s to return for a full refund.

30 days is NOT a lot of time compared to the competition, who typically offer between 60 – 120 days to make a return.

Any Items That I Can’t Return?

Yes.

Some items are absolutely non-refundable or returnable at Dillard’s and makes their return polices one of the worst in the retail clothing space.

This includes the following:

– Clearance Items: You CANNOT return anything marked down 65% or more.

So be VERY careful buying clearance items, especially from their website, as you CAN’T return stuff if you get it delivered and don’t like it.

Also, if the clearance item has a defect or flaw, you’ll have to try and get an exchange or refund from the manufacturer which becomes a major pain in the butt.

UPDATE: From a commenter, apparently some stuff in-store that is marked down 65% off comes with a terrible 3-day return policy.

They said there’s suppose to be a sign telling shoppers about the 3-day return window and it will also say on your receipt.

But in their case, they NEVER saw a sign indicating the 3-day return policy and they had to escalate the issue to a manager to finally get their money back.

Thanks to the commenter for letting us all know about this issue, an issue that is NOT posted anywhere on the Dillard’s website.

– Items on Sale: Anything that has an additional discount on top of the sale price, is NOT returnable. (i.e. if the item was marked down at 10%, and there’s a limited-time additional 30% off sale)

– Personalized Items: Anything that has your initials added to it or has any writing, embroidery, or engraving on it.

You also cannot return any items that are not in the same condition as when you bought the item (i.e. the item cannot be worn, laundered, damaged, etc.).

Items must be returned in their original, unused condition, with their original tags still attached.

However, if there was a defect caused by the manufacturer, then you CAN still return the item.

See Also: Macy’s Return Policy: It’s Quite a Bit Better Than Dillard’s

Do I Need My Receipt?

Yes.

You need either your original receipt or the Dillard’s proof of purchase label to be able to make a return.

If you lost your receipt, try contacting Dillard’s directly and they may be able to use your credit card to find your proof of purchase.

Can I Get Store Credit if I Lost My Receipt?

No.

Unfortunately, it doesn’t appear you can receive in-store credit if you want to make a return, but don’t have the receipt.

Like I mentioned above, if you don’t have your receipt, you can try calling Dillard’s customer service to see if they can use your phone number or credit card information to try and look up your order; however, this is not a guarantee.

Can Items Be Worn and Still Be Returned?

No.

Items must be unused and unlaundered to receive a full refund.

Do Tags Have To Be Attached?

Yes.

The original Dillard’s tags that were attached when you purchased the item must still be attached when making the return.

See Also: Nordstrom Return Policy: It’s WAY Better Than Dillard’s Policy

Is There a Dillard’s Holiday Return Policy?

No.

Dillard’s doesn’t appear to have any special holiday return policy.

Therefore, be aware that Dillard’s 30-day return time frame still stands, even if you bought items in and around the holiday season.

How Do I Make an Online Returns?

If you don’t want to return your items in-store, you can still make returns online.

Follow these simple steps to return your Dillard’s order online:

1. Go to Dillard’s Returns page and select whether you want to “Print a Return Label” (only for purchases made online) or “In-Store Purchase Return Label” (only for in-store purchases).

2. Fill out the provided fields. If you are returning an online purchase, you’ll need your order number and phone number. For items bought in-store, you’ll need your original receipt.

3. Print out the return label.

4. Package all your return items in a box, seal them, and attach the return label.

5. Drop off your package at a nearby post office.

Because it will take some time for Dillard’s to process your return request, expect to receive your refund within about a week after you shipped your return package.

Is There a Return Shipping Fee?

Yes.

There is a return shipping fee of $9.95 to ship back the Dillard’s items you’d like to return.

This shipping fee is for the return shipping label, so if you’re looking to get back your full refund value, consider making your returns in-store if you have a Dillard’s nearby.

$9.95 is really steep and the most expensive return shipping fee of any popular clothing store currently online.

How Do I Return a Gift Without a Gift Receipt?

You can return gifts at any Dillard’s store and will receive a gift card for the value of the gift you are returning.

Ask the Reader: Have you ever had any problems returning something to Dillard’s? What was the problem and how was it resolved?

By Kyle James

Furniture is expensive, no matter where you shop, and furniture at Costco is no different. But what if you purchase furniture from Costco and later decide it doesn’t fit in your space or you simply don’t like it? Or what if you spill red wine on it? Luckily, Costco has a rather generous furniture warranty and return policy for customers. Read on to discover everything you need to know about Costco’s furniture warranty.

What is the Costco Furniture Warranty/Return Policy?

Unlimited.

Costco’s furniture warranty is actually not really a warranty at all, it’s just a REALLY good return policy.

They give you an unlimited number days after the time of purchase for a full refund or exchange on furniture items.

Costco will also accept defective furniture items from defective material or workmanship at ANY time.

Is It The Same for Online Furniture Orders?

Yes.

The same Costco return policy also covers online furniture orders made on Costco.com.

And, furniture pieces with defects can also be returned at any time.

How Do I Return Large Furniture Items Delivered to My Home?

You can return large furniture items by scheduling a pickup of the product to be returned.

To schedule your large furniture piece to be picked up, follow these simple steps:

1. Sign-In or Register for a Costco account.

2. Select Orders & Returns.

3. Choose the Return Items button next to the large furniture item you wish to return and follow the provided prompts to complete your return request.

4. You’ll then be sent an email with additional instructions to schedule a pickup at your home.

Should I Refuse Delivery if an Item is Damaged?

Yes.

If you made an online furniture purchase through Costco.com, you can refuse an item upon delivery if there is damage.

Also, it’s worth noting that Costco’s return policy states customers can refuse products where the item or box shows signs of damage.

So be sure to check the item carefully before signing off on the furniture delivery as it will save you the MAJOR headache of having to return it at a later date.

See Also: 6 Ways Costco.com Differs From Their Warehouse

Can I Return Furniture If I Simply Don’t Like It?

Yes.

You absolutely can return furniture if you don’t like it….at ANY TIME.

Because Costco has a “100% satisfaction guarantee” you can return an item for any reason and they’ll take it back.

But What If I Spill Red Wine on My Couch?

Not a problem.

You’ll probably get some dirty looks from Costco employees if you try to do this, but I’m sure it’s been done before.

Expect to have to wait for a manager’s approval on this type of return.

It’s worth noting that you could run into a manager who will NOT allow your return, in which case, you’ll have to contact the Costco Corporate office.

Can I Return a Couch that My Dog Peed On?

Surprisingly, yes.

This includes damage caused by pets, everyday wear and tear, damage from natural disasters, or other damage caused by the buyer.

I hit up Costco Live Chat and asked this question specifically and was told, “I have seen crazier things be returned.”

Seems like a crazy policy and one that would be easily abused.

Update: Women Returning 2.5 Year Old Couch Sparks Debate

A Seattle women recently bragged on TikTok about returning a couch to Costco that was almost 3 years old and the Internet went wild.

She said she just didn’t like the color anymore and built up the gumption to return it.

She said it was little intimidating as everyone was staring at her, but they verified the purchase in their system and gave her a full refund for the price she paid.

It’s my take that Costco’s return policy is not designed for people who simply decide they don’t “like it” two years later, after they’ve happily lived on it with their kids and pets.

It’s designed to help you out if the item prematurely breaks or wears down before it should.

I feel like the “couch lady” took advantage of a loophole in the system, and if this trend continues, I’m not sure how Costco can keep such a liberal return policy.

Time will tell on this one.

Ask the Reader: Have you ever returned furniture to Costco that you simply didn’t like or was damaged by something you did? Let me know if you met any resistance from Costco.

By Kyle James

Costco is by no means a fancy or super luxurious big box store. With that being said, Costco is still a store that requires its employees to be professional, this includes what employees wear to work. If you’re thinking about applying, or about to start your job, understanding the Costco dress code is important. The last thing you want to do is get in trouble for what you wear to work. Read on to learn everything you need to know about their current dress code.

What Exactly is the Costco Dress Code?

Although Costco doesn’t really have a clear-cut dress code policy other than “clean, professional, and neat”, in general, Costco’s dress code is flexible.

Here’s a breakdown of what we could find about the Costco dress code online.

– You cannot wear anything with holes, rips, tears, or fringes.

– No tank tops or sleeveless shirts.

– No t-shirts, hoodies, or any shirt without a collar.

– No workout clothing.

– No shorts, scandals, or short skirts.

In general, employees generally wear some sort of collared shirt with slacks or jeans.

It’s also important to note that some dress codes may vary slightly based on the Costco management in your area.

Will Costco Make Me Wear a “Uniform”?

No.

Costco does not have a specific “uniform” that employees must wear each shift.

Costco’s dress code policy is rather lenient in what you can wear given it’s professional and not inappropriate.

See Also: Does Costco Still Drug Test? We Break It All Down

Can I Wear Jeans?

Yes.

You can indeed wear jeans to work as a Costco employee and the DON’T have to be Kirkland jeans.

Can I Wear a T-Shirt or Do I Need a Collar?

It appears that Costco prefers their employees to wear a collared shirt.

However, you may be able to get away with wearing a plain t-shirt depending on what Costco location you work at.

Can I Wear a Hat to Work?

Employees are only allowed to wear hats that have the Costco Wholesale logo on it.

Employees can also wear any religious head coverings, like a hijab or turban to work.

Can Parking Lot Attendants Wear Hats?

Yes.

Costco parking lot attendants can wear hats as long as it’s a Costco Wholesale hat.

The hat also cannot be worn backward.

This one varies by location as I’ve seen lot attendant wear floppy hats (without a Costco logo) on hot summer days in my town.

Does Management at Costco Dress Differently?

If you are a manager at Costco, it doesn’t seem like you need to dress any differently than other warehouse employees.

However, if you’re a corporate Costco employee, you must wear more business casual clothing.

See Also: 9 Costco Employee Benefits, Perks, and Discounts You GOTTA Know

Can I Wear Vans or Do I Need Nicer Shoes?

Yes.

You can wear Vans or any other more comfortable shoe or sneaker.

You can also wear nicer shoes or dress shoes if you want, but this is not required.

What If My Nose or Lip is Pierced?

You can wear a nose or lip piercing most likely at most Costco locations.

However, dress code rules may vary by location.

If you work in the food section you’ll likely be expected to remove piercings while at work.

What If I Have a Big Tattoo on My Neck?

Visible tattoos, like having a big neck tattoo, and whether you are allowed to show your tattoo varies by location.

For the most part, as long as your tattoo is not disturbing or inappropriate in any way, your tattoo should not be an issue.

Can I Have Tattoos Showing on My Forearm?

Yes.

Again, for the most part, showing tattoos on your forearm is fine; however, this MAY vary based on location.

While tattoos are becoming more mainstream these days, it’s important to remember that some Costco managers are stricter than others when it comes to body ink.

That being said, as long as your tattoos are not offensive or inappropriate in any way, you shouldn’t have any issues.

See Also: Costco’s Price Adjustment Policy: Here’s Exactly How It Works

Can I Have Mohawk or Crazy Haircut?

For the most part yes, you can have a mohawk or “crazy” haircut given it’s within the standards of being clean and professional.

Because Costco’s dress code policies range based on location, consider checking with your manager first if you’re considering doing a major haircut change that you think may go against their policy.

What Should I Wear to My Costco Interview?

Consider dressing business casual to your Costco interview.

This includes slacks and a polo shirt for men, and dress pants and a blouse for women.

Ask the Reader: Do you work at Costco and want to correct something in my article? Please do so I can set the record straight for everyone. Drop a comment below.

By Kyle James