Amazon No Longer Offers 2-Day Prime Shipping (Here’s What To Do About It)

Updated May 2, 2024 by Kyle James
927
comments

Have you noticed that Amazon doesn’t deliver on their 2-day Prime Shipping anymore? It’s actually not even close for my address and I’ve had to return stuff to Amazon as I don’t need it by the time the package shows up. Anything that I want to buy today (a Monday) won’t be delivered until Sunday at the earliest. I tested this on a bunch of different shopping categories and made sure it was all products sold and shipped directly by Amazon, and none could be delivered before Sunday, 6 days from NOW. But alas, not all hope is lost, here’s what you should do to hold Amazon’s feet to the fire. It’ll only take a few minutes and put an extra $10 or $20 in your pocket.

Amazon No Longer Offers 2-Day Prime Shipping (Here's What To Do About It)

Call Them Up and Ask For a 1-Month Refund

When I have a problem with Amazon I usually start a live chat session as it’s easier to say exactly what I want to say.

BUT…for the first time ever, I recommend actually calling them at 1-(888) 280-4331 and say, “Why don’t I get 2-day Prime shipping anymore?”

I tried doing this via Live Chat and it just went in circles due to what I’m guessing was a language barrier.

At this point, give them your zip code and ask them to run it through their system to find out for sure whether your address qualifies for 2-day shipping.

Most addresses do indeed qualify for 2-day Prime shipping.

See Also: 5 Reasons Why Amazon Prime Is a Terrible Buy

If your address does qualify, then you probably already know the EXACT reason why you’re not getting your packages within 2 days.

It’s because Amazon can’t hold up their end of the bargain and they should pay for it.

This is when you politely ask for a 1-month refund on your Prime membership (approximately $10) because Amazon can’t hold up their end of the bargain.

I did this recently via a phone call to their customer service department and it took me all of about 5 minutes to score the $10 refund.

There was ZERO hesitation from the rep I talked with and I think they are trained to hand out this refund for those who politely ask for it.

Note: My family orders from Amazon at least 1-2 times per week and I’m not sure if that played a role in getting the 1-month refund, but in either case, it’s definitely worth a shot.

ASK FOR EVEN MORE

From the comments section, several Amazon Prime members were actually given a $20 “inconvenience credit”. Since we we know that a $20 credit is on the table, you might as well ask for it.

Hold Amazon’s Feet to the Fire

I realize Amazon’s been hit by unprecedented demand in recent months, but let’s not forget they are one of the richest companies in the world.

Now that the economy and stores have opened back up in most of the country, the demand for online shopping has been greatly reduced.

Yet Amazon still can’t figure it out and solve their order backlog issues.

What ticks me off the most is Amazon wants to blame it on the pandemic and increased demand in online shopping.

I’d have no problem buying that argument back in March, April or May of 2020…BUT NOT NOW.

It’s my opinion that Amazon was losing money on the 2-day shipping guarantee and is using the current situation as a handy way to get rid of the fast shipping guarantee altogether.

See Also: Not Getting Amazon Delivery on Sunday? Here’s Why

I’d be SHOCKED if 2-Day Prime shipping ever came back at this point.

So the bottom line is get your $10 refund NOW before they aren’t so generous.

The customer service rep also told me that MANY people are calling to cancel Prime, she said she had already cancelled over 50 memberships in the past couple days.

Here’s what a chat rep told me when I asked him if Prime members were complaining about the issue:

Amazon Chat

Prime 2-Day Shipping Has Turned Into 5-Day Delivery

The reason that 2-day Prime shipping has turned into 5, 6, or even 7-day shipping has nothing to do with UPS or the USPS.

It falls 100% on Amazon as they now say that the “2-day shipping guarantee” is from when they actually process your order and get it in the mail.

So if it takes them a couple days to box it up and ship it out, then you’ll get it delivered to your home in about 5 days on average.

See Also: Amazon Package Arriving Late? Here’s How to Score a Refund

If you’re like me, the main reason you joined Prime and paid $139/year was for the 2-day shipping, so this is KIND OF A BIG DEAL.

BONUS Tip: Work-Around Hack Worth Trying…

Thanks to reader Joseph, who commented recently letting us know that his Amazon Business account has been delivering in 2-days since last September.

The interesting part is that his “regular Prime account” is stuck at 4-7 days for delivery.

Since an Amazon business account is FREE to join, and also gives you quantity discounts, setting up an account could be worth a shot.

Also, in case you were wondering, he said his business is not COVID related in the slightest.

See Also: 5 Smart Ways Amazon Business Can Save You Money

Ask the Reader: Are you a Prime member? If so, when was the last time Amazon delivered something to you in 2 days?


By Kyle James

Comments

Subscribe
Notify of
guest

This site uses Akismet to reduce spam. Learn how your comment data is processed.

927 Comments
Inline Feedbacks
View all comments
Golfer

Annoying to see in print, the item I ordered 4 days ago, I will get the same day as that order if I ordered it again today. It took Amazon 3 days just to pick it up from the seller. Not like we live in the middle of nowhere, we live just south of Tampa. There is a fulfillment center 20 miles from us.
We have been subscribers since 2011. (when it was $89 a yr if I recall) Used to buy off ebay, Ebay was always one week and under. Amazon’s 2 day free S&H is why we joined. Any large or heavy item could be money well spent, but it’s now going to take at least a week.
Prime Video is ‘free’ with it? umm, kinda like $12 a month, after paying $139 a yr. My T-mobile pays for our NetFlix and WalMart+ pays for Paramount+

You amazed us Amazon, It was a WOW factor back then, not anymore.

DrexelLake

Nothing I’, looking at on Amazon is delivered within 2 days. Most are 4 days or longer now. Cancelling Prime and going to Walmart.com

Paul G

Amazon will promise me next day and then not deliver for 5 or 6 days. If Amazon doesn’t meet their promise I have to contact them for a credit or replacement.

Joe dog

This is total crap! I live in NC and get next day or two day delivery!

Ann ocello

This is the truth. My 2 day shipping after being a prime member for years has gone out the window. I’m getting my orders 5-7 days late now. I called. They said system glitch. It’s not a glitch it’s what they did. Cancelled my prime and went to Walmart plus. I will not pay $140 a year for lack of service.

catm

I’m curious as to how the Walmart plus has worked out; I was unaware it existed until I saw it mentioned here.

In my opinion, Wally World is horrendous. They have customers brainwashed into thinking anything a shopper may need can be purchased from thm for the least amount which is not true, I’m waiting for the day when WW gets knocked down several pegs. The employees aren’t treated well and they don’t give a damn about customers. It would be a happy day if their doors were to be shuttered.

Zeenafets

I live in NC as well and nothing I’ve bought or even looked at would ship anywhere near 1 or 2 day delivery; more like a week… not to mention how they take money out of your account at different times and amounts! WTH

Benson

You are lying. Your IP address shows that you are posting comments from an Amazon administration building. You work for Amazon. Nice try..

Carla

Walmart does 2 day shipping if the order is over $35. Ebay is cheaper on almost everything if I have to wait. No need for Prime anymore!

Michael

My brother uses prime to order for his business almost daily. He called and complained and told them he wanted to cancel his prime because he needs the items sooner then 5-6 days and they refunded his whole membership and he still has prime.

Gene

I asked all my prime membership money by and they refunded all of it. You don’t need a Prime membership in order to be able to order from Amazon. Prime video isn’t worth the membership fee.

Kimberly

Without prime, how much is shipping? 90% if the time, I find things cheaper on Walmart with paying shipping. I’m curious if prime prices are inflated to cover shipping. Compared to non prime members prices.

catm

“I’m curious if prime prices are inflated to cover shipping” My reply is of course prices are inflated. Nothing is free. How many times have you seen any company give something to a person truly in need. It doesn’t happen. The rich only enrich the rich, plain and simple.

Pam

I’ve resisted the urge to buy a prime membership and i’m glad judging by the comments here. I have tried a couple prime free trials, but on neither occasion was the shipping impressive. And, i can do without all the other junk they offer with a membership. I live alone, no teenagers etc clamoring for music and movie streaming. So there’s absolutely nothing to be gained by paying for a membership. Jeff Bezos does not need my money!

Lynn Freespoken Ava

You couldn’t be more correct! Forbes: “Jeff Bezos founded e-commerce giant Amazon in 1994 out of his garage in Seattle. He stepped down as CEO to become executive chairman in July 2021. He now owns a bit less than 10% of the company.”

Jeff has little to do with how Amazon is run now and ditched his responsibility to those who made him as rich as he is today. Those running this company and sit at the helm are greedy, heartless trash. I am 66 and became ‘disabled’ without a license or car to drive so I can’t return Amazon packages when they send something not as described or an item is damaged in transit. What started as being thanked for being a Prime member since 2011 turned into unenthusiastic refusal to send UPS to pick up a call tag issued by them. They want to charge ME to return packages on my dime evidently or using my flying carpet to another store they do now own, Kohls, a store I will never do business with for good reason.

Three of Amazon’s representatives insulted me and acted as if I was expecting pity for being unable to drive and nothing could be further from the truth. I simply asked them to do as they always had, wave the pickup fee they are now charging for UPS pickups. I hung up on two representatives and a third finally relented to this request but not before an uncomfortable unwillingness to discuss previous treatment by other representatives before him. Not only were they unapologetic for my treatment, they didn’t care and didn’t wish to hear another word and I was much too polite about it with a stunned silence, then hanging up in disbelief. This is NOT the Amazon I started doing business with at all anymore. They are training new people to slam their door in our faces much like Dell also did with outsourced service and for this I will be canceling my Amazon Prime account which has only two months to go after 12 years of paying them to in the end treat me without respect or an ounce of dignity. Shame on them. They deserve to loose our business! Like others I will turn to Walmart as often as possible and don’t need their ‘free’ services I’ve been paying dearly for. Today I’m every bit that furious with them, never mind that they’ve been taking their sweet time shipping my goods out on top of this.

pcj52

Try Walmart+ (plus). They seem to be doing what Amazon used to, for less money. They’ll even deliver groceries free for orders over $35 (if you have a local store)

Nan

Hi, Lynn…60yrs old here with a tip: when you want to return something, all you do is tell the customer service rep to send you an email with the return label you can print out; I’ve been a member for 12yrs, and they’ve always done this. But 1 time one of them tried to tell me where I could take my item to return it on MY dime…I said NOPE…just send me the email like you’ve always done with the label. She said, Oh…ok…”…it was priceless! Hope this helps!

Amazoned out

Never receive 2 day shipping. Often item not shipped in 2 days. When I order Amazon never promises 2 day shipping, usually 4-5 days or longer

Don

I don’t know what you folks are complaining about. I’m in London and we get our packages the next day. On one occasion, we even got it delivered that afternoon.

EmD

you’re in London, so shut up wanker! Goody for you that you got your stuff on time. These people didn’t, which is the whole point of their writing in.

Julie

Congratulations I guess? Obviously by reading other comments you’re in the minority. Way to be condescending. Because every country is the same right?

Benson

So that makes everyone else’s comments a lie? You have the brain of a gnat. Moron.

Kathy

I ordered LED lights last night around 10:00 pm. They were delivered at 7:00 am the next day.

Benson

Cool story. You’re the exception clearly. Also, have fun with your Chinese made crap LED lights.. hope it was worth $139 LOL!!!!

Dan

Been a long time since two day shipping!!!! Going back to eBay

Whittam Deer

Yeah the 2 day shipping is done for. There Prime nowdays really is only for all the extras like the movies and things. Amazon’s shipping sucks! What would be nice of them is to offer you to pay for faster shipping if you wish to but if your a prime member nope all shipping is free, just the catch is, it will only take a month + to get to you! So don’t order anything and expect it in a couple days! Plus thing is NONE OF THEM ACTUALLY CARE!! Sure the customer service comes off as so nice and sweet yet they know there’s not a damn thing they can do about it! Really people need to start calling up and asking for managers and higher up the chain of command. Remember Customer Service is only messengers if you really want to hit them where it hurts get there managers on the phone and ream them out! Then of course there is the other way totally boycott using Amazon and make them loose money! Usually boycotting always works if only enough people do it to make it hurt there pockets!

pcj52

I just started a 30 day trial of Walmart + (Plus). They offer real (free) 2 day shipping. I ordered an item Monday and I’ll have it by Wednesday. Amazon used to provide this service. I’m going to cancel Amazon Prime. $14.99/month for 7 days or more is just too much.

Tom M.

Same here. I Google searched “why doesn’t Amazon Prime ship in two days anymore?” and came across your blog as one of the first results. It is a 7 day turnaround for me. And like you said, it only takes about 2 days to ship, but what I have noticed is that it just sits there after I order…for 4 or 5 days.
I think Amazon is just waiting for me to order more things so they can ship it in one box and save some $$$…and not pass it onto me. More profit for them.
Need to look for alternatives to Amazon, for the first time in my life. Maybe Walmart subscription???

Chris MacDonald

So I have prime. I get most of my stuff on time but not within the 2 days, I live a bit away from a city so I understand the one or two day difference. What I don’t understand is preordering and then when it’s released, charge my card and then changes the shipping time. What…so you ship it from Ontario and I live in Alberta, do you ship it air..no you don’t you ground ship it. What is that. Deeply disappointed and really thinking about cancelling membership, what’s the point, I didn’t join it to get Prime Video, I joined way before that 2013 and I’ve just about had enough with this crap.

1 32 33 34 35 36 39