Amazon No Longer Offers 2-Day Prime Shipping (Here’s What To Do About It)

Updated May 20, 2022 by Kyle
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Have you noticed that Amazon doesn’t deliver on their 2-day Prime Shipping anymore? It’s actually not even close for my address and I’ve had to return stuff to Amazon as I don’t need it by the time I get it. Anything that I want to buy today (a Monday) won’t be delivered until Sunday at the earliest. I tested this on a bunch of different shopping categories and made sure it was all products sold and shipped directly by Amazon, and none could be delivered before Sunday, 6 days from NOW. But alas, not all hope is lost, here’s what you should do to hold Amazon’s feet to the fire. It’ll only take a few minutes and put an extra $10 or $20 in your pocket.

Amazon No Longer Offers 2-Day Prime Shipping...Here's What To Do About It

Prime 2-Day Shipping Has Turned Into 5-Day Delivery

The reason that 2-day Prime shipping has turned into 5, 6, or even 7-day shipping has nothing to do with UPS or the USPS.

It falls 100% on Amazon as they now say that the “2-day shipping guarantee” is from when they actually process your order and get it in the mail.

So if it takes them a couple days to box it up and ship it out, then you’ll get it delivered to your home in about 5 days on average.

See Also: Amazon Package Arriving Late? Here’s How to Score a Refund

If you’re like me, the main reason you joined Prime and paid $139/year was for the 2-day shipping, so this is KIND OF A BIG DEAL.

So….

Call Them Up and Ask For a 1-Month Refund

When I have a problem with Amazon I usually start a live chat session as it’s easier to say exactly what I want to say.

BUT…for the first time ever, I recommend actually calling them at 1-(888) 280-4331 and say, “Why don’t I get 2-day Prime shipping anymore?”

I tried doing this via Live Chat and it just went in circles due to what I’m guessing was a language barrier.

At this point, give them your zip code and ask them to run it through their system to find out for sure whether your address qualifies for 2-day shipping.

Most addresses do indeed qualify for 2-day Prime shipping.

See Also: 5 Reasons Why Amazon Prime Is a Terrible Buy

If your address does qualify, then you probably already know the EXACT reason why you’re not getting your packages within 2 days.

It’s because Amazon can’t hold up their end of the bargain and they should pay for it.

This is when you politely ask for a 1-month refund on your Prime membership (approximately $10) because Amazon can’t hold up their end of the bargain.

I did this recently via a phone call to their customer service department and it took me all of about 5 minutes to score the $10 refund.

There was ZERO hesitation from the rep I talked with and I think they are trained to hand out this refund for those who politely ask for it.

Also, from the comments section, several Amazon Prime members were given a $20 “inconvenience credit” that’s worth asking for as well.

Note: My family orders from Amazon at least 1-2 times per week and I’m not sure if that played a role in getting the 1-month refund, but in either case, it’s definitely worth a shot.

Hold Amazon’s Feet to the Fire

I realize Amazon’s been hit by unprecedented demand in recent months, but let’s not forget they are one of the richest companies in the world.

Now that the economy and stores have opened back up in most of the country, the demand for online shopping has been greatly reduced.

Yet Amazon still can’t figure it out and solve their order backlog issues.

What ticks me off the most is Amazon wants to blame it on the pandemic and increased demand in online shopping.

I’d have no problem buying that argument back in March, April or May of 2020…BUT NOT NOW.

It’s my opinion that Amazon was losing money on the 2-day shipping guarantee and is using the current situation as a handy way to get rid of the fast shipping guarantee altogether.

See Also: Not Getting Amazon Delivery on Sunday? Here’s Why

I’d be SHOCKED if 2-Day Prime shipping ever came back at this point.

So the bottom line is get your $10 refund NOW before they aren’t so generous.

The customer service rep also told me that MANY people are calling to cancel Prime, she said she had already cancelled over 50 memberships in the past couple days.

Here’s what a chat rep told me when I asked him if Prime members were complaining about the issue:

Amazon Chat

BONUS Tip: Work-Around Hack Worth Trying…

Thanks to reader Joseph, who commented recently letting us know that his Amazon Business account has been delivering in 2-days since last September.

The interesting part is that his “regular Prime account” is stuck at 4-7 days for delivery.

Since an Amazon business account is FREE to join, and also gives you quantity discounts, setting up an account could be worth a shot.

Also, in case you were wondering, he said his business is not COVID related in the slightest.

See Also: 5 Smart Ways Amazon Business Can Save You Money

Ask the Reader: Are you a Prime member? If so, when was the last time Amazon delivered something to you in 2 days?


By Kyle James

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Equi

This is so bogus. Amazon has been perfecting the most efficient supply chain, distribution channels, delivery, and fulfillment network the world has ever known for decades and it works like clockwork.

20 years ago, in business school I learned about this highly efficient, incredibly quick, highly profitable network & have watched it with a semi-professional eye grow into, reform, and revolutionize the worldwide distribution chain from procurement & supply to end consumer.

You cannot tell me that, all of a sudden, in the blink of an eye, (I was actually online when it happened, ordering from them.

Before my eyes I watched my delivery times go from one or two days to six to ten days. Mind you I live 2 hours S of Seattle & there are Amazon Lockers just blocks from my home.

I search for answers as to why a formerl, y efficient world supply chain, that had historically seen exponential growth in speed, capacity, & efficiency would grind to a crawl, driving inflation by causing shortages.

All I get are mixed answers from every source, then c3ns0r3d & [email protected] by the A Eye f1lters. See if this 1 makes it.

Avgust

They will always try to bamboozle you into believing they are doing the 2-day-delivery by not updating the shipping information for 4 or more days, then updating on the day before the delivery is made so it seems they did their “prime benefit” (which, at this time, sounds more like a prime fool prize).

Last edited 4 months ago by Avgust
Greg

I really don’t mind when something is not 2 days. The issue I have with Amazon shipping is that they say it will arrive a particular day and then it doesn’t. Then they try to gaslight you into thinking it was never supposed to arrive that day. There’s no notification “Hey your package is going to be later than expected.” it doesn’t say the original expected arrival date anywhere on the order, nothing. I really hate being lied to and then the person/company acting like they didn’t, so frustrating. Also if Amazon is going to rely on 3rd party shipping companies and other companies to actually send out the item in the first place, Amazon is responsible for the delayed shipping. I just paid extra to have a dresser delivered in 2 days and now it’s not going to arrive for 5-6 (best case). The tracking number they gave me says the item is still states away and the website can’t figure it out as it states the item is out for deliver. Nice.

Terry

Associate claimed they no longer gave a free month of service but could offer a 30% refund of my membership…HECK YEAH

Ron

I noticed it a month or two ago. I was ordering some paint and it said “get it tomorrow”, but when I was going to checkout tomorrow was not an option. It said 6 days. When i went back to the original page i was on, all the products were minimum 5 days. They even started slacking on shipping orders at all. I tried to cancel an order i placed 7 days prior that still wasn’t shipped and they denied my cancelation. After a live chat i miraculously received an email that my item has shipped. I am cancelling Prime. No reason to pay for something I’m not getting.

Nancy

I had the same problem items were stated arriving certain date ordered it then the dates for delivery got later then when I tried to cancel they said I couldn’t because it was already shipped which it was right before I tried to cancel!!!

Stephanie Knouse

The last time was when I called in early December 2021, about several items that never arrived at all. The replacement items arrived in 2 days… I was shocked. Also, I’ve noticed they are take the Prime offer off a huge amount of products and replaced it with a free shipping offer that takes 7-14 days. And they are using th weather on the Northeast, which hasn’t been more than three inches where I live in SE Pennsylvania. I keep it because of Prome Video and prime lending library… but the main reason I got it and continue to pay for it is 2 day shipping. And I noticed, during holiday shopping, they were offering- day shipping. I never got anything they offered as 1 day, in less than 4 days.

Michael

I knew something wasn’t right. Figured it was holiday related. However, holidays are over. I’ve been a prime member for like 5 years. Prime 2 day shipping is EXACTLY why I joined. I order a lot. Yet Ive noticed it says Prime shipping but nothing about 2 day. The very reason for being a PRIME member is fast shipping. Guess those days are gone. I have no reason to be a member anymore. Videos and music are ok, but not for $15 a month. I rarely watch .Plus with their shipping, they don’t tell you who the carrier is until AFTER its shipped and by then it’s too late to change the delivery address. I have a PO Box and home address, but USPS doesn’t deliver to home. So many packages have been stuck at a totally different Post Office. Such a pain. I’m done with Amazon.

Ron

totally agree. What makes it worse is how they try to insult your intelligence by saying the 2-day shipping kicks in after the order has been packed and shipped. However its never been an issue before. I believe Bezos wants to build more spaceship toys and wants more of our $$$ for less. No more!

Doug Hosler

Refund Strategy worked. Thanks.

robert medley

Amazon has been steadily becoming slower and slower since the never ending pandemic began. Now they have just updated their 2 day items and next day items to a straight 6 days. I am confident this was planned as was all of this. Re structure and money grab by the global corporate giants. Its all being rolled out a step at a time so nothing is ever to shocking so people just whine a little then move on. Like always. The writer is correct. The way to stop someof this global socialiazation is to stop using them. Get up go to the store and try if at all possible to use smaller businesses instead of global takeover stores

Jack

yes, just figured it out. and thanks for the article. i agreed, there is no need to pay for prime if no more 2 days shipping.

David

I just tried this and was refused. Is there a magic word?

Fly and Ride

I get next day or two day delivery pretty regularly still. Not as often or on as many things as I used to but MOST Prime items are still delivered in two days. My biggest issue with Prime shipping is the number of times their delivery people leave my stuff at the wrong door, complete with photo showing it on a wooden step that I don’t own (my little stoop is brick, the neighbor who too often gets my stuff has wood.)

But this is a fallacy from the start for me:

“If you’re like me, the main reason you joined Prime and paid $119/year was for the 2-day shipping…”

Nope. Really had, and has, almost nothing to do with it. I got it and keep it mainly for the video. I also use the perk where you can get a digital credit for slower delivery because, 90% of the time, I’m not in a hurry anyway. I’ve bought several Kindle books and Prime movies with those credits. (I wont’ say “free” because obviously I pay for my membership, but it is definitely value I get in return for my membership cost.)

Heather Bell

I called regarding my late order & was begrudgingly given a $5 credit. Told that because the nearest warehouse didn’t have my item in stock, it is being delivered from “far, far away.” 😂 🤦‍♀️

Cody

Great information here and it worked when I called. They reimburses me one month which they said was actually $14.99 and it took me only a few minutes on the phone with support.

I asked why I should keep prime if the whole reason I signed up isn’t available any more (2 day delivery) and they reminded me that the existing benefits still are Amazon Prime Video access, Amazon Music, Whole Foods delivery, exclusive prime member discounts.

I personally do not utilize any of those other benefits and so I think it is time for to cancel as well.

Daniel

Didn’t work for me but, I got full price attitude and supply chain excuse for item in stock, sold and shipped by Amazon. Not worth the money or hassle.

Kim

Yeah i cancelled today. No matter how many times you tell them, im a prime member but every item is saying one to two weeks, they say the same thing. Then dont charge people a monthly fee for two day shipping. Right now i would be happy with four days!

Last edited 4 months ago by Kim
Dom

Bonus pro tip: You do this enough and they’ll terminate you as a customer. LOL.

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